A:AnswerHello Monk - Thank you for reaching out about your outstanding range. We are sorry to hear about the spots. To clean the backsplash, we recommend a mild detergent and warm water with a non-abrasive cloth or sponge. Barkeeper's Friend is also very useful. If bleach was used and the paint has been removed, we also have touch up paint available. Keep in touch! - JB
A:AnswerHi TravelExpert, thanks for your question! Starting Jan 1, 2007, we stopped shipping broiler pans, grids, and roasting racks with our cooking products. If you're wanting a broiler pan for your range, you can view the following part number: WB48X10056. We hope that this helps! Stay safe. -Michael
A:AnswerHi ping - Thanks for considering GE Gas Range Model JGB660SEJSS! The range is 29 7/8" wide and fits in a standard 30" free-standing range cutout. We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGB660SEJ_c2.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerYou should be able to find an answer as to what will fit that space in your kitchen by contacting GE Appliances directly at geappliances.com/
We found them to be very helpful during our renovation these past few months. Like you, we had specific size limitations. If you call and the automated system recommends signing up for a call-back, you won't lose your place in line and the customer service reps are very helpful.
A:AnswerHi Tcb - Thanks for considering GE Model JGB660DEJBB! The broiler is located in the oven. Also, this model has a lower storage drawer. Keep in touch at GEAppliances.com. Sue
A:AnswerWe had to redo are gas line. Per regulation. It came up through the floor. Had to redo gas line under house. Come up through the floor inside the wall then out the wall then install the valve. Per regulation. Required cutting small hole in wall. Then repatch. So in are situation the range is about 2” from the wall.
A:AnswerHi Patricia - Thanks for your interest! While we understand your concern, the configuration of the top gas burners cannot be changed. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Judy - Thanks for choosing GE! This model has 12-Hour Auto Shut-Off. It does not have a 6-Hour Auto Shut-Off option. We suggest viewing page 12 of the Use and Care Manual at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-3 - Keep in touch at GEAppliances.com. Sue
A:AnswerHi El - We're excited to hear of your interest in our GE Gas Ranges! We have great news. This model is compatible with optional Aluminum Griddle WB31X24738 and optional Gas Cast Iron Reversible Grill/Griddle WB31X24998. Parts and accessories for your GE appliances can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. Keep in touch! Sue
A:AnswerHi Patrick - Thanks for choosing GE! The volume of the Timer feature is not adjustable on model # JGB660SEJ4SS. Keep in touch at GEAppliances.com. Sue
A:AnswerHi — Beachtown94924 - Thanks for reaching out to us regarding your GE Gas Range Model # jgb660sejss. We can certainly understand your concern with the clicking burners and glad to help. Most ignition-related issues are because the burner head gets clogged after cleaning or after spillovers. If the cooktop or burners were recently cleaned, there could be moisture in the burner head ignition port (hole) and flame ports. The burner will continuously click and will not ignite until the ports are clear and the burner dries out. Before cleaning, disconnect power to the range or cooktop. After cleaning the burner heads and caps, shake out excess water and let them dry out thoroughly by air drying or by setting in a warm oven for 30 minutes. Once dry, replace the burners to their correct position, plug in the unit and try lighting the burners again. It can take up to 10-12 clicks to ignite a burner. Take a look at the following links - GAS BURNERS - COMMON CAUSES FOR SLOW OR NO IGNITION, BURNERS CLICKING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17827 - GAS RANGE OR COOKTOP - ONE OR MORE BURNERS ARE CLICKING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16936 - A qualified GE service technician is required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Wee hope the issue has been resolved. Keep in touch at GEAppliances.com. Sue
A:AnswerHello CM - Thank you for your question; we are happy to help! The range model JGB660DEJBB does not offer a steam clean option. We appreciate your interest! Thanks for checking. Olga
A:AnswerHi equitraveler - We suggest to view the RANGE BROIL BURNER
WB16K10086 at this link (Broiler BTU Rating - Nat. Gas = 13,500): https://www.geapplianceparts.com/store/parts/spec/WB16K10086 - Keep in touch at GEAppliances.com - Sue
A:AnswerHello PR21 - Thanks for the interest in our gas ranges. This sounds like a match made in heaven! A 30 inch gas range should fit in your cabinet opening. We do recommend checking the Install Instructions for the GEA gas range you choose. The cutout dimensions will be easily available. Thanks! Let us know if you have any more questions! - John
A:AnswerHi Deb - Yes! All of our gas cooking appliances come ready to be connected to natural gas; however, they also come with an LP conversion kit to connect to LP (Liquid Propane). We recommend a qualified installer or servicer convert the gas range to the proper gas supply needed. The conversion must be in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. The conversion instructions are located in the wiring diagram (mini-manual) or included with the LP kit attached to the appliance near the pressure regulator. We're excited to have you in the GE Appliances family. Enjoy! Sue
A:AnswerHi TonyC - GE® 30" Free-Standing Gas Range
JGB660SEJSS is not ADA Compliant. GE® 30" Free-Standing Gas Range JGBS30REKSS is ADA Compliant. Please view the following link - GE ADA COMPLIANT APPLIANCES: https://www.geappliances.com/ge/ada-compliant/ - Keep in touch! Sue
