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When the unit is first switched on, only the fan is powered up to get air moving through the cooling coils, which is pretty quiet. After a few moments the A/C compressor kicks on to chill the coils which cools the air. It should have a sound similar to (but louder than) your refrigerator when it first kicks on after you leave the door open for a few minutes or have just fill it with food after grocery shopping - and it is working harder than normal. Since this air conditioner has to cool much more air volume than your fridge, it is louder than your refrigerator. Additionally, the unit has to push the heat it has pulled out of your room through the hose and outside your window, and that adds a little more noise. Unlike a window-mounted unit with half the noisy working parts hanging outside of the walls of your house, all the noisy working parts of this unit are in the room with you, so this unit will be noticeably louder than a window-mounted unit. However, after a few days of enjoying cool air, the sound it makes will become just background noise. All that said, the “refrigerator startup” sound this unit makes could be described as a low buzz at a moderate volume that goes away when the compressor turns off but the fan is still running (such as when the room reaches the temperature you set on the unit), but should not sound like grinding or a buzzer/alarm. If you move the unit while it is running and the buzz noticeably changes pitch or volume, that could indicate something loose or damaged internally. Also, be sure you don’t have any kinks or sharp bends in the exhaust hose and that you do leave the recommended space around the unit for good air flow.
Sorry, there was a problem. Please try again later.Hi there, and thanks for reaching out to us about your portable air conditioner. We hate to hear you have a concern over the noise level of the unit, and know that may cause concern. We're glad to assist, and can advise this unit is meant to operate at a noise level of about 55 to 59 dBAs. This is similar to the sound of moderate rainfall. We regret that this was not quiet enough for your needs. We do strive to provide as quiet an experience as possible, and will certainly send your feedback to our Air Conditioner Design team for review. We are happy to help with any other questions or concerns - wishing you all the best! -Sarah@GEA
Sorry, there was a problem. Please try again later.I'm pretty confident that is normal. I thought it was pretty loud too so I called the manufacturer and they couldn't tell me if the buzzing was normal or not so I did an exchange through Best Buy. The replacement one I got was just as loud, if not even a tiny bit louder. According to GE the noise level is 59 dBA which is getting on the edge of being a bit noisy (at least for me). It does an excellent job of cooling though so we decided that was worth the annoying buzzing.
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