Questions & Answers

Q: QuestionI need to replace a GE Profile Model JEM31SFO1 microwave. My current machine is approximately 23.75 inches wide fitting into a 24 inch wide space. Will the GE PEM31SFSS #339 replacement work? What other options are recommended? Thanks.

Asked 7 years ago by GBinthekitchen.

• A:Answer Hi GBinthekitchen - GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS is the latest model. Approximate Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in. If installed in a cabinet, a trim kit is required. We suggest to view the Quick Specs at the following link for cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - We also offer GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS. Approximate Product Dimensions (WxHxD) (in.) 17 1/4 in x 10 1/8 in x 13 in. This unit cannot be installed in a cabinet with trim kit. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. We recommend 3" of clearance on both sides and the top and 1" clearance in the rear. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWe have a black GE JEM25GV002 installed tightly within a cabinet. It is no longer heating. What is a replacement unit that would fit in black hopefully without resorting to a trim kit??? Thanks!

Asked 7 years ago by Dave.

• A:Answer Hi Dave- The comparable model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS- 24"W x 12 1/8"H x 12 7/8"D (JEM25GY: 23 25/32"W x 11 3/16"H x 12 9/32"D). Compatible with 27" Kit JX827SFSS and 30" Trim Kit JX830SFSS. See the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - We also suggest to view the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP MODELS WITH OPTIONAL HANGING KIT: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21669 - We also offer GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS (17 1/4"W x 10 1/8"H x 13"D). This model is not compatible with trim kit. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWe have an older GE built-in microwave we'd like to replace -- we have the PEM31DM3WW. I have no idea how big the cutout of our cabinet is, but this one fits. Can you suggest a replacement that will also fit? Will your newer 1.1 cu. ft. fit? In white?

Asked 7 years ago by Gayle.

This question was asked about the related product: GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi Gayle- We certainly appreciate your loyalty! GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31DFWW is the current replacement. When installed in a cabinet with a trim kit, the cutout requirements are the same. We suggest to view the Quick Specs at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31DF_r2.pdf - Trim Kits are not interchangeable. You will also need compatible GE® Optional 27" Built-In Trim Kit JX827DFWW (sold separately). We hope this is helpful. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHello there. I have a PEM31SM1SS , from 2007, installed in a 12" cabinet, no longer working. Will this model work as a replacement? Are there any other GE models (in stainless) that will also work as replacement? Thank you in advance.

Asked 7 years ago by jwarsh.

• A:Answer Hi jwarsh- We certainly appreciate your loyalty! The replacement model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS (Approx. Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in). If installed in a cabinet, it is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We encourage you to view the Quick Specs at the following like for cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - If the overall height of the cabinet is 12" (no trim kit), we also offer GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS (Approx. Product Dimensions (WxHxD) (in.) 17 1/4 in x 10 1/8 in x 13 in). Thanks for checking with us. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionThe paint is peeling inside our stainless steel GE Monogram Microwave Oven (ZEM200SF) Spacemaker II. Width is 23 25/32" and the recommended replacement model is wider at 24". That doesn't fit in our cabinet. What other options do we have?

Asked 7 years ago by RyanFridborg.

• A:Answer My monogram ge microwave also has problems. Mine with the same dimensions as yours. What did you replace it with so it fit with a trim kit. Thanks

  Answered 7 years ago by Lynn

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Q: QuestionI have a JEM31SF01 (2007) that needs replacing. Is there an under cabinet mounting kit available for the PEM31SFSS? How precise are the listed dimensions? The JEM31SF01 appears to measure 23 7/8" vs 24" for the PEM31SFSS. Only have 23 7/8 to work with

Asked 7 years ago by Anonymous.

• A:Answer Hi - GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS is the comparable replacement model. Approximate Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in. (JEM31SF01: Approximate Product Dimensions (WxHxD) (in.) 23 7/8 in x 11 3/16 in x 12 9/32 in). Optional Undercabinet Hanging Kit JXA019K (sold separately). We also offer GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS (Approximate Product Dimensions (WxHxD) (in.) 17 1/4 in x 10 1/8 in x 13 in). This model is also compatible with Optional Undercabinet Hanging Kit JXA019K. We certainly appreciate your loyalty! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a JEM25WF02 GE Spacemaker II built in microwave that died after 10 years of service. RIP. Now, I like to replace it with a stainless steel version. Don't quite get the dimensions, but I hope you can help me what to look for. Thank you

Asked 7 years ago by CookieDB.

• A:Answer Hi CookieDB- The comparable model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS- 24"W x 12 1/8"H x 12 7/8"D (JEM25WF02: 23 7/8"W x 11 3/16"H x 12 9/32"D). it is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We suggest to view the Quick Specs for cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - We certainly appreciate your loyalty! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHello Best Buy, I have a PEM31SM3SS GE Profile Microwave W 23-25/32 by H 11-3/16 by 12-9/32 that fits perfectly in a kitchen cabinet with little room to spare. Do you have any microwaves that are close to these dimensions?. Thanks.

Asked 7 years ago by Jeffro.

• A:Answer Hi Jeffro- We certainly appreciate your loyalty! The replacement model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS (Approximate Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in.). It the microwave is installed in a cabinet using a trim kit, we suggest to view the Quick Specs at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a JEM31GY001 in a cabinet which measures 12Hx24Wx12.6D. Will the new GE PEM31SFSS slide into this opening?

Asked 7 years ago by DSBDO.

• A:Answer Hi DSBDO- We certainly appreciate your loyalty! Cabinet modifications would be necessary. PEM31SFSS is approximately 24" Width x 12 1/8" Height x 12 7/8" Depth. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. See the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP MODELS WITH OPTIONAL HANGING KIT: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21669 - Also, this countertop microwave oven is built-in capable with a sleek matching trim kit- GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We suggest to view the Quick Specs at the following link for details including cabinet cutout: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a JEM25GY Spacemaker II with a built in kit JX827BN. It died after 17 years of good service. I believe the PEM31DFBB may work as a replacement. Is that true? (cut out Width = 24 3/4", H 15", D 18"). I still have the mounting kit. Can I reuse?

Asked 7 years ago by Anonymous.

• A:Answer Hi - Thanks for your loyalty! GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31DFBB is the comparable replacement. It is compatible with GE® Optional 27" Built-In Trim Kit JX827DFBB and Optional 30" Built-In Trim Kit JX830DFBB. Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. We suggest to view the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31DF_r2.pdf - Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a GE Profile model PEM31SM3ss and want to replace it with a newer model, possibly with convection. The PEM31SM3ss is built into my cabinets so the replacement would need to have the same dimensions. What model would I be looking at? thanks

Asked 7 years ago by kamr.

• A:Answer Hi Kamr- Thanks for your loyalty! The latest model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. Trim Kits are not interchangeable. It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS (sold separately). We suggest to view the Quick Specs at the following link for cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - This model is not offered with convection technology. Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: Questioni will be using the pem31 microwave built into a base cabinet. The electrical rough in will be done before the appliances are delivered. Where does the outlet need to go so it won’t interfere with the microwave once it’s slid into the cabinet?

Asked 7 years ago by Srez.

• A:Answer Hi Srez- The microwave with built-in trim kit is not approved for installation lower than 36" above the floor (Bottom of trim kit must be minimum of 36” from floor). Check out the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We suggest to view the Installation Instructions at the following link for cutout and receptacle location: https://www.myapstore.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40698-1.pdf - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhat model would best replace my existing GE microwave, It is a stainless steel model GE Profile, model PEM31sm3ss

Asked 7 years ago by Hans.

• A:Answer Hello Hans! The PEM31SFSS is the replacement for your microwave. It will fit into your existing cut-out space; however, the old trim kit will not work with the new model. The PEM31SFSS will need either the JX827SFSS (27"W kit) or JX830SFSS (30"W kit), depending on your overall cabinet width. I'm glad you checked with us! LEDA@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI am interested in buying this microwave to replace existing GE microwave in a very small space. The height of the space is exactly 13 inches. Will this microwave fit this space height or does it sit on pads that make it measure more than 12 1/8?

Asked 7 years ago by J.

• A:Answer Hi J- We are excited to hear of your interest! The overall height is 12 1/8" (including feet). Check out the Quick Specs at the following link for product dimensions and optional Trim Kits for built-in installation: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Also, Optional Undercabinet Hanging Kit JXA019K is sold separately. We appreciate your loyalty! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI need to replace a GE JEM31SA Microwave Oven which hangs under my cabinets. The available width of the space is slightly LESS than 24 inches. PEM31SF is 24" wide and will not fit. What microwave model options do I have? The space is 15 1/2" deep.

Asked 7 years ago by Philip.

• A:Answer Hi Philip- GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS is also compatible with Undercabinet Hanging Kit (Optional) JXA019K (sold separately). Approximate Product Dimensions (WxHxD) (in.) 17 1/4 in x 10 1/8 in x 13 in. We certainly appreciate your loyalty! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a PEM31SM1SS built in microwave (http://products.geappliances.com/appliance/gea-specs/PEM31SMSS). I am trying to find a replacement. Also what trim kit would I need?

Asked 7 years ago by Ben.

This question was asked about the related product: GE - 1.1 Cu. Ft. Mid-Size Microwave - Slate

• A:Answer Hi Ben- The current model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We suggest to view the Quick Specs at the following link for cabinet dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Thanks for continuing to make GE Appliances a part of your home! Enjoy- SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionReplacement for 1995 manufactured GE Profile Spacemaker Model VM250WV001 that fits above cooktop. Has vent system at top and smoke filter underneath. White. Appreciate your assistance!

Asked 7 years ago by Jackmosttrades.

This question was asked about the related product: GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi Jackmosttrades - It's great to hear from you! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. We suggest our GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175DKWW (Two-speed, 300-CFM venting system) or GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW (Four-speed, 400-CFM venting fan system). JVM7195DKWW also features a dark gray, easy clean enamel interior with Steam Clean option- spend less time cleaning! We certainly appreciate your loyalty. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHi i am interested in buy a new GE Microwave. I have it placed under the cabinet and model is PEM31SM4SS I need something similar in height, the length can be a bit more. Please let me know what model is best to replace it.

Asked 7 years ago by aish.

• A:Answer Hi aish- We certainly appreciate your loyalty! The latest model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS (Approx. Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in). Both are compatible with Optional Undercabinet Hanging Kit JXA019K. Thanks for checking with us! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionCan the PEM31DFWW be mounted under a cabinet? I currently have the JEM25WF001 and it is close to the same dimensions mounted where it needs replaced. Thank you for your help

Asked 7 years ago by Bill.

This question was asked about the related product: GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi Bill- We certainly appreciate your loyalty! Yes, GE Profile™ Series PEM31DFWW is compatible with Optional Undercabinet Hanging Kit JXA019K (sold separately). Enjoy! SUEatGEA!

  Answered 7 years ago by GE Answers

  
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