Questions & Answers

Name: GE Profile - 36 in. Wide 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator with Hands-Free AutoFill - Stainless Steel
Brand: GE Profile
SKU: 6368988
Price: 2799.99 USD
Availability: InStock
Rating: 4.4 (1108 reviews)

GE Profile - 36 in. Wide 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator with Hands-Free AutoFill - Stainless Steel

Model:: PVD28BYNFS; |
SKU:: 6368988

User rating, 4.4 out of 5 stars with 1108 reviews.

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QuestionWe hooked up the water line and the water dispenser is not dispensing water. We checked the doors for kinks from door removal to get in the house. We held a cup and pushed for water for 5mins, It's been 18hrs and there are 3-4 ice cubes in the ice maker.
Asked 5 years ago by Jackie08.
- Answer How did you hook up to your water supply? R.O. water, self-piercing water tap under sink? If R.O. you may be using the water filter in the fridge and lowering the water pressure so much it is barely flowing. Install a water plug instead of the filter, available where you bought the fridge or from GE directly and your pressure will increase to full R.O. line pressure fixing flow problems to the dispenser and ice maker. If you used a self-piercing water pipe tap you must remember to back off the screw that pierced the pipe hole to allow water to flow into the water line to the fridge.
  Answered 4 years ago by David
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QuestionI just had this refrigerator installed yesterday. I was under the impression it should have WiFi. It has the sticker with the SSID, MAC address and password, but no WiFi symbol appears in the display. Does this need to be enabled before it can be set up?
Asked 5 years ago by alrox.
- Answer Use the included or online manual. It walks you through the Wi-Fi set-up procedure. The WiFi is, however, extremely limited on this GE. It is not like a Samsung or LG that can connect with the company to diagnose problems. However, GE is so much better in repair records that calling by old fashioned phone call to GE to set up a service call is about 50 times less likely than those other brands.
  Answered 4 years ago by David
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QuestionCan you remove the glass that sits right above the fruit and vegetable bins? There seems to be something that got on the middle divided between the glass, don’t know how anything could get there.
Asked 5 years ago by Laurie.
- Answer Hi there, Thank you for reaching out. The shelves can be moved however, the glass in the shelves can not be removed. We do apologize for this inconvenience. All the best! Mike@GEA
  Answered 5 years ago by GE Answers
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QuestionHello, My GE Profile has gone from freezing all contents on top shelf to freezing everything in the refrigerator. The soonest available appt is not until 1/28. I reported the problem 01/17-01/18. What can I do to reset or perhaps get it back to normal?
Asked 5 years ago by Besa.
- Answer You've likely answered your own question by now. But my guess is a blocked or defective or disconnected thermistor in the food section.
  Answered 4 years ago by David
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Questiondo it come in black with the same features.
Asked 5 years ago by Csmooth14.
- Answer Hi Csmooth14! We appreciate your question. This refrigerator is not available in black. We're sorry for any inconvenience that this may cause. Stay safe! Emily@GEA
  Answered 5 years ago by GE Answers
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Questionwhere is this made, what country?
Asked 5 years ago by Anonymous.
- Answer China
  Answered 5 years ago by RickDad
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QuestionIs Best Buy able to Wearhouse an appliance purchase and if so for how long?
Asked 5 years ago by Jorge.
- Answer I am not sure. If I had to take a guess I would say no
  Answered 5 years ago by LABamaChic
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QuestionIn order to get the fridge I want into the house, it would require removing the doors. Is that possible. I understand there are wires, etc., involved. Will I have to go with a counter depth?
Asked 5 years ago by Steve.
- Answer Hi there! Wonderful question. Yes, the doors and handles can be removed if need be. Steps on how to do so start on page 24 of your installation instructions. There are three similar models that are counter depth if you'd like to take a look! Those models are: PYE22KYNFS, PYE22PYNFS, PYD22KYNFS. We hope this helps and that you're staying safe. All the best. -Michael@GEA
  Answered 5 years ago by GE Answers
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QuestionHow do you make temperature for refrigerator lower?
Asked 5 years ago by Anonymous.
- Answer Can't. Temp set at 37°
  Answered 4 years ago by David
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QuestionHow do I lower the temperature in the main refrigerator compartment? My food seems to be spoiling sooner.
Asked 5 years ago by Lovinthelight.
- Answer Hello Lovinthelight - Thank you for being part of the GE Appliances family. We're sorry to hear you have lost some food. To change the temperature in the fresh food compartment, follow the instructions on page 9 of the manual found here: https://files.bbystatic.com/usQqfOQHeuJoYHb3aqvZJA%3D%3D/d42de2c1-d240-46d5-93d4-b65b31f21851.pdf Please let us know if you have any more questions. - John@GEA
  Answered 5 years ago by GE Answers
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QuestionDo you have to turn off the water in the back of the refrigerator to change the filter? I currently have a Samsung and that is required. I have to hire someone to come in and move the frigerator out from the wall. This is a terrible design flaw.
Asked 5 years ago by Shelley.
- Answer No. Twisting the filter out shuts off the water flow to the holes. You won't get more than a drop or two drip. That's why not using a filter (like for reverse osmosis systems which is already far more filtered) requires a plug to be installed to allow water flow at all. Having said that you should always have a quarter turn quick connect ball valve in your plastic water line from the wall to the fridge - and the line should be long enough to pull the fridge out to access it. I tape the excess (I have about 5ft of line) in a big loop to the back of the fridge with 3" packing tape to keep it away from the wheels. That way you can reach the valve if needed by just rolling the fridge out a foot or two which can be done with 2 people easily on a hard floor. It's on wheels unless someone screwed the feet down.
  Answered 4 years ago by David
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QuestionIs the convertible drawer be removed as wire connection running into the drawer and fixed back without issues by instal guy? Will this refrigerator fit a 33 inch door way? Or Do we need to connect with GE Customer care
Asked 5 years ago by Nalini.
- Answer When mine was delivered they removed all doors and drawers to bring it in through my 36 inch front door. That being said the did not have to remove the front door and storm door to move it in. That may be an option for you. Meanwhile, most residential exterior doors are 36" or 32". Measure the door slab width. A 36" doorway may only have a 34" - 35" clearance. It appears the refrigerator with doors and drawers removed requires a 32 inch clearance, but your should take careful doorway clearance measurements and call the customer service people. Also, we had a counter depth refrigerator and hated the reduced size of the unit. I would avoid counter depth refrierators if you plan to actually keep a decent amount of food and drinks in it.
  Answered 5 years ago by RickDad
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QuestionWhat are the temperature choices for the middle flex drawer? What is the coldest temperature it can go down to? Can you control the specific temperature to any degree within a range?
Asked 5 years ago by Yoxfox.
- Answer Hello Yoxfox - Thank you for reaching out about this tremendous refrigerator. We are always happy to help. The temperature in the Convertible Drawer is selected by pressing the food item to be kept in the drawer. The corresponding temperatures are: Meat is 29 degrees F, Beverages - 33 degrees, Snacks - 37 degrees, and Wine - 42 degrees. More information about this versatile drawer is available on page 10 of the manual here: https://files.bbystatic.com/usQqfOQHeuJoYHb3aqvZJA%3D%3D/d42de2c1-d240-46d5-93d4-b65b31f21851.pdf Stay safe and keep in touch! - JB
  Answered 5 years ago by GE Answers
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QuestionDoes it come in WHITE or just STAINLESS STEEL?
Asked 5 years ago by RenierMF.
- Answer I have only seen it in stainless steel
  Answered 5 years ago by Robbi
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QuestionCan magnets go on the sides of the fridge? thks
Asked 5 years ago by Been.
- Answer Yes, magnets will work on the sides. Have 3 on mine.
  Answered 5 years ago by RickECU
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Questiondoes ge profile pvd28bynfs refridge come in black stainless steal
Asked 5 years ago by Anonymous.
- Answer Hello and thank you for reaching out about this stunning refrigerator. It is always a pleasure to share more about our appliances. We do not offer the 4 door style in black stainless steel and apologize for the inconvenience. However, we would recommend you checking out model PFD28KBLTS here: https://www.bestbuy.com/site/ge-profile-series-27-8-cu-ft-french-door-in-door-refrigerator-black-stainless-steel/6103969.p?skuId=6103969 We hope this helps. Keep in touch! - JB
  Answered 5 years ago by GE Answers
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QuestionWhat color are the sides of this refrigerator?
Asked 5 years ago by Davy.
- Answer Hello Davy - Thank you for the interest in this popular and awesome refrigerator. We are happy to share more about it. The sides of this model are a dark gray. This can be seen in the second picture displayed in the product images of Best Buy's website. Keep in touch! - JB
  Answered 5 years ago by GE Answers
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QuestionJUST PURCHASED A GE PROFILE REFRID MODEL # PVD28BYNFS BUT NO MANUAL WAS LEFT BY INSTALLER HOW DO I ORDER THE MANUAL
Asked 5 years ago by HANK.
- Answer Hello Hank. We appreciate you reaching out. This is a great question and we'll be happy to assist you. Your manual can be found at the bottom of the product page on our website. If you are wanting a copy of a physical manual, you can reach out to us on social media or send us an e-mail. We hope this helps and we wish you the best! - Guy@GEA
  Answered 5 years ago by GE Answers
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QuestionWhat type of ice does it make?
Asked 5 years ago by Anonymous.
- Answer The frozen water kind...j/k This frig makes what I would consider your standard oblong cube. A bit smaller the my samsung frig.
  Answered 5 years ago by jfd3
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QuestionIs this made in USA? If not, what country?
Asked 5 years ago by NeedToChill.
- Answer Hi there - thanks for reaching out about this great GE Profile Smart Refrigerator! GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. We can confirm that this model is manufactured globally, and your best source for exact manufacturing location is the packaging/product itself. We hope this helps in your decision making and feel free to reach out anytime with any further questions. Warm regards. Lauren@GEA
  Answered 3 years ago by GE Answers
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See Details

Questions & Answers

GE Profile - 36 in. Wide 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator with Hands-Free AutoFill - Stainless Steel

Q: QuestionWe hooked up the water line and the water dispenser is not dispensing water. We checked the doors for kinks from door removal to get in the house. We held a cup and pushed for water for 5mins, It's been 18hrs and there are 3-4 ice cubes in the ice maker.

Q: QuestionI just had this refrigerator installed yesterday. I was under the impression it should have WiFi. It has the sticker with the SSID, MAC address and password, but no WiFi symbol appears in the display. Does this need to be enabled before it can be set up?

Q: QuestionCan you remove the glass that sits right above the fruit and vegetable bins? There seems to be something that got on the middle divided between the glass, don’t know how anything could get there.

Q: QuestionHello, My GE Profile has gone from freezing all contents on top shelf to freezing everything in the refrigerator. The soonest available appt is not until 1/28. I reported the problem 01/17-01/18. What can I do to reset or perhaps get it back to normal?

Q: Questiondo it come in black with the same features.

Q: Questionwhere is this made, what country?

Q: QuestionIs Best Buy able to Wearhouse an appliance purchase and if so for how long?

Q: QuestionIn order to get the fridge I want into the house, it would require removing the doors. Is that possible. I understand there are wires, etc., involved. Will I have to go with a counter depth?

Q: QuestionHow do you make temperature for refrigerator lower?

Q: QuestionHow do I lower the temperature in the main refrigerator compartment? My food seems to be spoiling sooner.

Q: QuestionDo you have to turn off the water in the back of the refrigerator to change the filter? I currently have a Samsung and that is required. I have to hire someone to come in and move the frigerator out from the wall. This is a terrible design flaw.

Q: QuestionIs the convertible drawer be removed as wire connection running into the drawer and fixed back without issues by instal guy? Will this refrigerator fit a 33 inch door way? Or Do we need to connect with GE Customer care

Q: QuestionWhat are the temperature choices for the middle flex drawer? What is the coldest temperature it can go down to? Can you control the specific temperature to any degree within a range?

Q: QuestionDoes it come in WHITE or just STAINLESS STEEL?

Q: QuestionCan magnets go on the sides of the fridge? thks

Q: Questiondoes ge profile pvd28bynfs refridge come in black stainless steal

Q: QuestionWhat color are the sides of this refrigerator?

Q: QuestionJUST PURCHASED A GE PROFILE REFRID MODEL # PVD28BYNFS BUT NO MANUAL WAS LEFT BY INSTALLER HOW DO I ORDER THE MANUAL

Q: QuestionWhat type of ice does it make?

Q: QuestionIs this made in USA? If not, what country?

Top Rated

QuestionWe hooked up the water line and the water dispenser is not dispensing water. We checked the doors for kinks from door removal to get in the house. We held a cup and pushed for water for 5mins, It's been 18hrs and there are 3-4 ice cubes in the ice maker.

QuestionI just had this refrigerator installed yesterday. I was under the impression it should have WiFi. It has the sticker with the SSID, MAC address and password, but no WiFi symbol appears in the display. Does this need to be enabled before it can be set up?

QuestionCan you remove the glass that sits right above the fruit and vegetable bins? There seems to be something that got on the middle divided between the glass, don’t know how anything could get there.

QuestionHello, My GE Profile has gone from freezing all contents on top shelf to freezing everything in the refrigerator. The soonest available appt is not until 1/28. I reported the problem 01/17-01/18. What can I do to reset or perhaps get it back to normal?

Questiondo it come in black with the same features.

Questionwhere is this made, what country?

QuestionIs Best Buy able to Wearhouse an appliance purchase and if so for how long?

QuestionIn order to get the fridge I want into the house, it would require removing the doors. Is that possible. I understand there are wires, etc., involved. Will I have to go with a counter depth?

QuestionHow do you make temperature for refrigerator lower?

QuestionHow do I lower the temperature in the main refrigerator compartment? My food seems to be spoiling sooner.

QuestionDo you have to turn off the water in the back of the refrigerator to change the filter? I currently have a Samsung and that is required. I have to hire someone to come in and move the frigerator out from the wall. This is a terrible design flaw.

QuestionIs the convertible drawer be removed as wire connection running into the drawer and fixed back without issues by instal guy? Will this refrigerator fit a 33 inch door way? Or Do we need to connect with GE Customer care

QuestionWhat are the temperature choices for the middle flex drawer? What is the coldest temperature it can go down to? Can you control the specific temperature to any degree within a range?

QuestionDoes it come in WHITE or just STAINLESS STEEL?

QuestionCan magnets go on the sides of the fridge? thks

Questiondoes ge profile pvd28bynfs refridge come in black stainless steal

QuestionWhat color are the sides of this refrigerator?

QuestionJUST PURCHASED A GE PROFILE REFRID MODEL # PVD28BYNFS BUT NO MANUAL WAS LEFT BY INSTALLER HOW DO I ORDER THE MANUAL

QuestionWhat type of ice does it make?

QuestionIs this made in USA? If not, what country?