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Hi Eloring- This is Sue at GE Appliances. We are excited to hear of your interest! Please be assured that we have established high standards in appliance quality and design. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear issues encountered in the use of one of our products, we get involved and resolve the issues the best we can. Therefore, you should not expect any issues with your new microwave. Also, to keep your microwave looking like new, we encourage you to use the recommended cleaning products. See the following link for details: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17377 - Keep in touch. We are always eager to provide assistance!
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