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I have the same reaction as you do. Mine don't light up either and it is impossible to see the buttons in a dim light. What a disappointment. I would have returned it except we have custom cabinets in the kitchen and this was supposed to be a direct replacement for the older model. However, the overall size is different by 1/4 inch and the screw holes for hanging are a different pattern, requiring new drill holes in the cabinet. Overall, the unit feels cheap, is much more expensive than others and I am less than impressed by it (including the non-light issue). Wish I could have had better news.......
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Sorry, there was a problem. Please try again later.Hi Micky- The microwave control panel is not backlit. We suggest adequate kitchen lighting when operating your appliances. Thanks for sharing your concern regarding the design of the control panel. We appreciate feedback when planning future products. Keep in touch! Sue
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