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Questions & Answers

Page Showing 1-4 of 4 questions
  • Questioncan each spot be turned on and off individually?

    Asked by Bubbles.

    • Answer Hello Amanda, Thank you for your interest in one of our products. To answer your question, yes, you can turn each spot on and off individually. For more details, please contact us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun 9:00 AM to 12:00 Midnight EST.

      Answered by Geeni official response

  • QuestionIs it functional without Wi-Fi connection?

    Asked by Eliz.

    • Answer Hi Eliz, Thank you for your inquiry of one of our products. Technically, our smart devices will not work without WIFI since they are designed to worked with internet connection. We highly recommend to have a stable WIFI connection for you to be able to maximize its usage. For more information, kindly contact us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun 9:00 AM to 6:00 PM EST.

      Answered by Geeni official response

  • QuestionCan you controll these switches individually using Bluetooth

    Asked by CuriousGeorge.

    • Answer Thank you for bringing this to our attention, George! Bluetooth access is not yet available, it can only work with all 2.4 GHz WiFi networks using the Geeni application and no hub required. We thank you for this suggestion, rest assured that our the team is doing our best to improve our products and services. For more information, please contact us via email at [email protected] or call at +1 (888) 232-3143. You can also visit our website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.

      Answered by Geeni official response

  • QuestionIs the cord really 36 feet long? it doesn't appear that long in the photos

    Asked by Shirls431.

    • Answer No, only 3. Save your money. It won't work after a month of use.

      Answered by NOHCHO