“I get motion notifications but my husband who I added as a family member doesn't?”

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• We are sorry to hear about this and even more sorry to disappoint a customer. We'd like to make sure such mistakes don't happen again. please be reminded in order for you to receive notifications the permissions and motion detection settings should be enabled. Let us assist you with this, please reach us via email at support@mygeeni.com, phone +1 (888) 232-3143 from Mon-Sun,7:00 AM to 12:00 Midnight EST.

  Answered by Geeni official response 6 years ago

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