“I cannot get my Nest Audio smart speaker to connect to my Internet I even purchased the newest Google wifi with 3 pods and it will not connect. I have tried everything that Gimini suggest but to no avail Please assist so I can continue using it!”
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Do you have the Google Home app
Sorry, there was a problem. Please try again later.Hi there, Craigacguy. Sorry you’re running into a problem setting up the Nest Audio. Here are some troubleshooting steps to get your device connected to your internet: 1. Reboot your Wi-Fi router: Unplug the power source for one minute, then plug it back in. 2. Reboot your Nest speaker or display: Disconnect the power cable from the speaker then reconnect the power cable back into the speaker. 3. On your mobile device, turn off the Wi-Fi, then turn it back on. 4. If you have a dual-band router, try to set up your speaker or display on both the 2.4 GHz and 5 GHz bands. Here’s a link with additional tips: https://support.google.com/googlenest/answer/7212129? If these steps don’t resolve your concern, we’re just a click away: https://support.google.com/googlenest/gethelp?
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