Questions & Answers

Name: Guardzilla - 360 Outdoor HD Panoramic Security Camera
Brand: Guardzilla
SKU: 6204590
Price: 206.99 USD
Rating: 3.4 (92 reviews)

Guardzilla - 360 Outdoor HD Panoramic Security Camera

Model:: GO360; |
SKU:: 6204590

User rating, 3.4 out of 5 stars with 92 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 28 questions

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QuestionIs the video resolution at 720p or 1080p?
Asked 7 years ago by Jas.
- Answer It does not give a resolution in the app (which I'm looking at now) but rather gives the options of MIN/LOW/MED/HIGH/MAX. On Max it appears to me to be 720p though you may want to verify that if it is important to you. It is clear enough to see though everything in 360 if that is what you need to know.
  Answered 7 years ago by Shaunh20
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QuestionDoes it have SD card slot? Or is it cloud based?
Asked 7 years ago by Antony.
- Answer There is no SD slot, it is 100% cloud. Just note though that the cloud does offer a free option in which it stores up to the last 2 days of 30 second clips.
  Answered 7 years ago by Shaunh20
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QuestionIs Guardzilla still in business? I am unable to reach anyone in Customer Support either by phone, email, online chat or Facebook. I pay for a monthly video monitoring service and it’s no longer recording events. My subscription is active.
Asked 6 years ago by Terra.
- Answer Their website says they closed their doors due to troubled times. Do not buy their cameras, not supported.
  Answered 5 years ago by Sailaway
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QuestionHas anyone had issues with it not working in winter temperatures? or knows what it is rated down to? All I can find is an IP65 rating. I know the Arlo Pro is rated down to -10F, but I've seen issues at about -5F
Asked 7 years ago by SuthernH3r3tic.
- Answer Guardzilla pros and cons. The 360 degree view is awesome. However, that being said the picture quality is horrible. It blurs because it is always trying to catch up. On the still shots not able to read a license plate. Also, if I didn't know who was in the car there would be no identifying them. Also, do not like the length of time on recorded videos. Very short. My other camera that died (this is replacement) had much better picture quality and longer videos, without a subscription. The app quit working at one point after an update. I sent emails and never got a response. If they could get their technology updated the 360 view is a great idea. Not a very expensive camera so you get what you pay for is a good definition for this camera. Also, we have top notch internet. (Fiber optic)
  Answered 7 years ago by Wildhart
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QuestionHi, how long is the day and night vision (how many feet). Thanks.
Asked 7 years ago by Clara.
- Answer This is the worst gadget I ever purchase. I can’t even use it. And it’s so hard to connect to their customer services. Don’t buy this product
  Answered 7 years ago by Notsatisfiedcostumer
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Questionwhat is the viewing area?
Asked 7 years ago by Jake.
- Answer If it works correctly, which it normally doesn't, it's a full 360°.
  Answered 7 years ago by Andrea
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QuestionDoes everything come with the camera or there are there other installation parts needed?
Asked 7 years ago by Espe.
- Answer Everything was included. Power adapter, USB cable, wall/ceiling magnetic mount, and attaching hardware.
  Answered 7 years ago by SteveC
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QuestionWould one have to pay a monthly service fee to both Nest and Guardzilla if this camera were to be installed on a Nest system?
Asked 7 years ago by RobCLT.
- Answer I don't think so. You can subscribe to get cloud storage, but it's a requirement. However, I do not think you can "install" this on a Nest system. They work together but not in the same app.
  Answered 7 years ago by JSON
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QuestionIs Gaurdzilla out of business or are they returning?
Asked 5 years ago by Tim.
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QuestionAre they still in business? How do I reach them?? Had tons of issues with my 360 Outdoor. It connects, works for a few hours after reset, then back to black screen. I've submitted multiple support requests (unanswered), and the "chat" always disconnects?
Asked 6 years ago by UpsetHomeowner.
- Answer Also had many issues with my 360 but after multiple app updates over a period of about 2 months or so my camera is finally working right sofar! You may want to delete your camera from the app and start over it helped me! Still think the problem was the app! Reason being for so many updates in a short period of time. So you were not alone trust me.!
  Answered 6 years ago by RobWick
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QuestionCan it work using a wifi hotspot or tethering with phone? I am understanding correctly NO ROUTER REQUIRED?
Asked 7 years ago by Nick.
- Answer No, this IP camera needs to be connected to a wifi network.
  Answered 7 years ago by CommunityAnswer
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QuestionWe have had this camera a couple of weeks and have been pleased. Our only concern is the battery life. I read where it can last up to 3 months, but ours is only lasting 3-4 days before we have to recharge it. What is the normal battery life for most?
Asked 7 years ago by Omom.
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QuestionWhat is the distances range of the camera view can I see the entire front of my house
Asked 7 years ago by Anonymous.
- Answer It does not work right sometimes. I have to turn off and make voices repeating words "successfully connected" many times. Take forever to load all the room. Sometimes cutted images.
  Answered 7 years ago by Anonymous
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QuestionHow many feet away can you see from Outdoors
Asked 7 years ago by Anonymous.
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QuestionMy camera will not connect . Is it because the batteries are in the camera while it is plugged in? If so that is stupid. But please let me know everything in my wireless rig works except this very expensive and so for useless and temperamental junk. Peace
Asked 7 years ago by Christo.
- Answer When I was having the same problem I emailed Guardzilla's tech support. He said it could only connect to the router under 50 feet away. Mine is under 30 feet and still has connection issues. Mine is always plugged in too and it seems like it drains the battery somehow.
  Answered 7 years ago by Andrea
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QuestionWith camera connected to charging cable and connected to AC power, does camera blue light keep blinking after fully charged? Have had camera charging for about 6 hours and blue light is still blinking. Thanks in advance!
Asked 7 years ago by JohnB.
- Answer I think that the blue indicates that it is ready to connect to the wifi network. The light should turn green when it is fully charged.
  Answered 7 years ago by ARBaldridge
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Questioncan I use it on a camper van without WiFi ?
Asked 7 years ago by CoCo.
- Answer No it will need wifi to properly function.
  Answered 7 years ago by ARBaldridge
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QuestionI see that this camera integrates with NEST, but how so? Will this camera show up on the Nest web interface and look and feel like a Nest camera does on the same, Nest interface?
Asked 7 years ago by RobCLT.
- Answer No, the camera "works with nest" but needs its own app. Works w/ Nest is a program like IFTTT where different stuff can turn on/off at the same time, trigger lights, sirens, etc. It's interoperability not integration.
  Answered 7 years ago by JSON
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QuestionWhat are its limits in cold snowy icy weather?
Asked 7 years ago by Michael.
- Answer Tough to say, but most stuff like this is rated into weather as low as 14-degrees. I can say that I've had it on my front porch in 90+ degrees for a week, and it's handled well where I would expect it to be overheating. So I can only assume the box is equally well designed on the cold side. It's a pretty sturdy unit.
  Answered 7 years ago by CamereGeek
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QuestionHow long does it take to charge the battery or is it a consumable battery.
Asked 7 years ago by Chasbo1.
- Answer The battery is not removable. You have to connect the camer to power tor echarge it.
  Answered 7 years ago by AncientGeek
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Showing 1-20 of 28 questions

Questions & Answers

Guardzilla - 360 Outdoor HD Panoramic Security Camera

Q: QuestionIs the video resolution at 720p or 1080p?

Q: QuestionDoes it have SD card slot? Or is it cloud based?

Q: QuestionIs Guardzilla still in business? I am unable to reach anyone in Customer Support either by phone, email, online chat or Facebook. I pay for a monthly video monitoring service and it’s no longer recording events. My subscription is active.

Q: QuestionHas anyone had issues with it not working in winter temperatures? or knows what it is rated down to? All I can find is an IP65 rating. I know the Arlo Pro is rated down to -10F, but I've seen issues at about -5F

Q: QuestionHi, how long is the day and night vision (how many feet). Thanks.

Q: Questionwhat is the viewing area?

Q: QuestionDoes everything come with the camera or there are there other installation parts needed?

Q: QuestionWould one have to pay a monthly service fee to both Nest and Guardzilla if this camera were to be installed on a Nest system?

Q: QuestionIs Gaurdzilla out of business or are they returning?

Q: QuestionAre they still in business? How do I reach them?? Had tons of issues with my 360 Outdoor. It connects, works for a few hours after reset, then back to black screen. I've submitted multiple support requests (unanswered), and the "chat" always disconnects?

Q: QuestionCan it work using a wifi hotspot or tethering with phone? I am understanding correctly NO ROUTER REQUIRED?

Q: QuestionWe have had this camera a couple of weeks and have been pleased. Our only concern is the battery life. I read where it can last up to 3 months, but ours is only lasting 3-4 days before we have to recharge it. What is the normal battery life for most?

Q: QuestionWhat is the distances range of the camera view can I see the entire front of my house

Q: QuestionHow many feet away can you see from Outdoors

Q: QuestionMy camera will not connect . Is it because the batteries are in the camera while it is plugged in? If so that is stupid. But please let me know everything in my wireless rig works except this very expensive and so for useless and temperamental junk. Peace

Q: QuestionWith camera connected to charging cable and connected to AC power, does camera blue light keep blinking after fully charged? Have had camera charging for about 6 hours and blue light is still blinking. Thanks in advance!

Q: Questioncan I use it on a camper van without WiFi ?

Q: QuestionI see that this camera integrates with NEST, but how so? Will this camera show up on the Nest web interface and look and feel like a Nest camera does on the same, Nest interface?

Q: QuestionWhat are its limits in cold snowy icy weather?

Q: QuestionHow long does it take to charge the battery or is it a consumable battery.

QuestionIs the video resolution at 720p or 1080p?

QuestionDoes it have SD card slot? Or is it cloud based?

QuestionIs Guardzilla still in business? I am unable to reach anyone in Customer Support either by phone, email, online chat or Facebook. I pay for a monthly video monitoring service and it’s no longer recording events. My subscription is active.

QuestionHas anyone had issues with it not working in winter temperatures? or knows what it is rated down to? All I can find is an IP65 rating. I know the Arlo Pro is rated down to -10F, but I've seen issues at about -5F

QuestionHi, how long is the day and night vision (how many feet). Thanks.

Questionwhat is the viewing area?

QuestionDoes everything come with the camera or there are there other installation parts needed?

QuestionWould one have to pay a monthly service fee to both Nest and Guardzilla if this camera were to be installed on a Nest system?

QuestionIs Gaurdzilla out of business or are they returning?

QuestionAre they still in business? How do I reach them?? Had tons of issues with my 360 Outdoor. It connects, works for a few hours after reset, then back to black screen. I've submitted multiple support requests (unanswered), and the "chat" always disconnects?

QuestionCan it work using a wifi hotspot or tethering with phone? I am understanding correctly NO ROUTER REQUIRED?

QuestionWe have had this camera a couple of weeks and have been pleased. Our only concern is the battery life. I read where it can last up to 3 months, but ours is only lasting 3-4 days before we have to recharge it. What is the normal battery life for most?

QuestionWhat is the distances range of the camera view can I see the entire front of my house

QuestionHow many feet away can you see from Outdoors

QuestionMy camera will not connect . Is it because the batteries are in the camera while it is plugged in? If so that is stupid. But please let me know everything in my wireless rig works except this very expensive and so for useless and temperamental junk. Peace

QuestionWith camera connected to charging cable and connected to AC power, does camera blue light keep blinking after fully charged? Have had camera charging for about 6 hours and blue light is still blinking. Thanks in advance!

Questioncan I use it on a camper van without WiFi ?

QuestionI see that this camera integrates with NEST, but how so? Will this camera show up on the Nest web interface and look and feel like a Nest camera does on the same, Nest interface?

QuestionWhat are its limits in cold snowy icy weather?

QuestionHow long does it take to charge the battery or is it a consumable battery.