Questions & Answers

Q: QuestionWhat is the maximum number of Bluetooth headphones (or hearing aids) that can be connected simultaneously? Is there a delay adjustment (for voice synchronization)?

Asked 3 years ago by KimberTLE.

• A:Answer Hi KimberTLE, thank you for your interest in the Hisense 50U6H. You can pair both individually and use either one (at any given time) but you cannot use both headphones simultaneously. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

  Answered 3 years ago by HisenseProductExpert

  
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Q: QuestionDoes this 50” U6H model come with Dolby Vision HDR & Game-Mode & Dolby Atmos sound, like the other larger U6 models by Hisense that all have these features, as well as Full-Array Quantum display? (Also, do you know if the motion/fps rate is 60 or 120?)

Asked 3 years ago by RC.

• A:Answer Hi RC, thank you for your interest in the Hisense 50U6H. Yes, this TV has 4K resolution, Dolby Vision, Dolby Atmos, HDR and Full Array Local Dimming zones. Game Mode gets an upgrade to Game Mode Plus and adds variable refresh rate at 60Hz for smoother gaming on next generation game consoles. If you have any questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

  Answered 3 years ago by HisenseProductExpert

  
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Q: QuestionHow can I lower the volume of the background music while watching a movie?

Asked 2 years ago by Sher.

• A:Answer Hi Sher, thank you for your interest in the Hisense 50U6H. No there is no way to lower the volume of the background music. You can enhance the dialogue by switching to a different audio mode. Please go to Settings > Display & Sound > Sound > Sound Mode and select Speech. In Speech mode, low and high frequencies are attenuated to improve the reproduction and clarity of the human voice. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionHow does Airplay work on this TV?

Asked 3 years ago by Visorvet.

• A:Answer Hi Visorvet, thank you for your interest in the Hisense 50U6H. To connect your iPhone, turn on AirPlay in “Settings” and then open the “Control Center” on your iPhone. Tap “Screen Mirroring” and you should be able to select Hisense TV from the list of devices. Enter the passcode that comes up on your TV and you should be able to mirror away. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

  Answered 3 years ago by HisenseProductExpert

  
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Q: QuestionCan I turn on my Vizio sound bar with the Hisense tv remote?

Asked 3 years ago by Anonymous.

• A:Answer Yes. However, the Hisense Google TV is very difficult to set up and the stream app are present to their prefer apps and unable to download other apps. If there was a way I have not discovered it yet. The options to add other apps is like a computer screen. No user friendly. If I have another option I would not have bought a Hisense Google smart TV. I would have bought another brand.

  Answered 3 years ago by DonHVerified Purchase

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Q: QuestionCan the U6H 50" be wall mounted and will the Best Buy Full Motion TV Wall Mount for 47-84" TVs ( Wall Mount Model: BE-MLFM ) be compactible for this TV?

Asked 3 years ago by Bruce.

• A:Answer Yes

  Answered 3 years ago by JaredVerified Purchase

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Q: QuestionDoes the USB inputs support video playback?

Asked 3 years ago by goosecreek.

• A:Answer Yes, however I had trouble with the USB 3.0 drive, so if you have a regular one it shouldn't be a problem

  Answered 3 years ago by DatJones30Verified Purchase

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Q: QuestionCan you use wireless headphones in conjunction with the TV speakers?

Asked 3 years ago by Erick.

• A:Answer No only one audio operational at a time. Hard to believe in 2022 there are no TVs that allow the use of wireless headphones in conjunction with there built in speakers.

  Answered 3 years ago by ShipVerified Purchase

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Q: QuestionWill it connect to a spectrum cable box?

Asked 1 year ago by le.

• A:Answer It should with an hdmi cable

  Answered 1 year ago by TonyPVerified Purchase

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Q: QuestionDoes it have the California 65 morning on it for cancer

Asked 2 years ago by Tim.

• A:Answer Hi Tim, thank you for your interest in the Hisense 50U6H. Yes, the TV comes with the Proposition 65 warning. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionWill this 50in class u6h series tv work with fire Stick

Asked 2 years ago by Anonymous.

• A:Answer Hi Hisense Customer, thank you for your interest the Hisense 50U6H. Yes, you can connect your firestick to any of the HDMI ports on the TV. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionIs the spectrum application accepted on this brand of television.

Asked 2 years ago by Anonymous.

• A:Answer TV is now stop working after I had it about a month. I will be returning it back to the store.

  Answered 2 years ago by LadaBVerified Purchase

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Q: QuestionWhat stand width I have 30 inch stand

Asked 2 years ago by Carl.

• A:Answer Hi Carl, thank you for your interest in the Hisense 50U6H. The TV Stand Width 27.6 × 12.0 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionWe want to use this with a wireless keyboard and mouse in our conference room to view documents on our drive and use zoom. What camera, keyboard and mouse are compatible?

Asked 2 years ago by RCPS.

Q: QuestionWhat is the Width of the 50" model, in the answers it's showing 27in x 12in, but the depth in the Specs for the entire product with Stand is 8.9 In? Which is the correct Depth of the stand, and Is 27 in the correct width between stand legs?

Asked 2 years ago by Jarman.

Q: QuestionCan i download Youtube TV app

Asked 2 years ago by Tuber.

• A:Answer I am pretty sure that the Youtube TV app came preloaded as that is the preferred TV provider for the Google TV platform. If it isn't preloaded, you can definitely download it.

  Answered 2 years ago by user798473

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Q: QuestionHow many speakers are there?

Asked 2 years ago by Tranken.

• A:Answer Hi Tranken, thank you for your interest in the Hisense 50U6H. The Audio Output Power (Watts) 10W x 2. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionCan I download apps in Hisense U6H using Google play store, is there a Google play store in U6H. Can I download apps in Hisense U6GR Roku TV or there are only limited number of apps a Roku TV has among which I have to choose.

Asked 2 years ago by NM276.

• A:Answer Hi NM276, thank you for your interest in the Hisense 50U6H. You can download apps from the Google Play Store. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionDoes this model have motion smoothing (the "feature" that gives everything that "soap opera" look)? And if so, can it be turned off?

Asked 2 years ago by Tom.

• A:Answer Ugh, I loathe that feature on modern TVs! Yes, it has that setting, which was the very first thing I turned off after turning the TV on the first time. It was easy to find in the Picture Settings menu. With that setting off, everything looks as it was intended when shot.

  Answered 2 years ago by GregHVerified Purchase

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