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I don't understand the response from the "Hisense Support" person, but there is a removable film around the tv bezel that ships this way to protect it from scratching. Of course you can remove this film. It is not meant to stay on permanently. Though some may choose to leave it on. Like many parents who left plastic on their couches in the 70's :)
Sorry, there was a problem. Please try again later.I too was concerned after opening, and peeling off wrapping. But after inspecting many times, it is super sticky but does look as if it is intended to come off and is removabke. Thinking it was an extra packaging precaution. Removed it and the tv looked great afterwards.
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G. You're not suppose to remove the plastic coating around the bezel of the TV. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
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