Questions & Answers

Q: QuestionIs there a $35 restocking fee if this is returned after purchase? I just got shipping notification after I purchased somewhere else because shipping was taking so long due to being out of stock

Asked 7 years ago by mama.

• A:Answer You should be able to return to the store with no fees if one is close by.

  Answered 7 years ago by JeanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionMy HP computer has Bluetooth capabilities. Could I connect a mini to my computer to give a boost to the sound or substitute the mini for the computer speakers?

Asked 7 years ago by Curious.

• A:Answer Yes you can, just say "Hey Google Bluetooth Pairing" and it will go into pairing mode. Them go to your laptop and look for the device.

  Answered 7 years ago by JasonMyNameisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan the Google mini coexist with the Amazon Echo?

Asked 7 years ago by Mike.

This question was asked about the related product: Home Mini (1st Generation) - Smart Speaker with Google Assistant - Charcoal

• A:Answer NOT REALLY. BUT THEY ARE DEFINITELY AWARE OF EACH OTHER's EXISTENCE. BUT PRIOR TO THE RELEASE OF THE GOOGLE HOME MINI, AMAZON ECHO LINE NO LONGER HAS ACCESS TO THE GOOGLE WEBSITE/ DATABASE. SO TECHNICALLY, THEY DO NOT COEXIST. THATS MAKE GOOGLE HOME MORE EFFECTIVE.

  Answered 7 years ago by newbiesVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWill this work with any smartphone?

Asked 7 years ago by Anonymous.

• A:Answer I have run this on both apple and android platforms Via the Home App by Google. Try to download that, if so you should be good to go!

  Answered 7 years ago by LennyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionHow does it turn off the lights in your house?! Like so we need to connect the lights to the device or something? Thank you

Asked 7 years ago by Anonymous.

• A:Answer You must setup your lights in the Google Home app 1st. Then you should be able to use the mini afterwards. Also, many but not all lights can be added to Google Home.

  Answered 7 years ago by WodebbkVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWhich is better? Or are they about the same? Amazon echo vs Google home?

Asked 7 years ago by Karen.

This question was asked about the related product: Home Mini (1st Generation) - Smart Speaker with Google Assistant - Charcoal

• A:Answer It mostly depends on your preferred ecosystem. If you like Google, use home,if you prefer Amazon use echo.

  Answered 7 years ago by BobHopeVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan the ap be downloaded on an apple iPod instead of a phone ?

Asked 7 years ago by Anonymous.

• A:Answer It should I have it connected to my Samsung tablet

  Answered 7 years ago by mellodadVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (4)

Q: QuestionDeal says $10 gift cert and adds it to the cart but you cant pay for a gift cert wih a credit card so i had to remove the $10 gift cert item in order to place the order. Will i still get ther gift cert?

Asked 7 years ago by Cyber.

• A:Answer Yes, it's emailed and you can use it on your next purchased. We bought a few and ended up getting another HUE light with it. :)

  Answered 7 years ago by brb1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan the google home mini be connected to a bose blue tooth speaker?

Asked 7 years ago by mike0951.

• A:Answer Not directly, thru a chromecast first and then thru the tv you pass the sound to the sound bar

  Answered 7 years ago by AlexVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan I buy it in white color at the same discounted price today?

Asked 7 years ago by hrainhollywood.

This question was asked about the related product: Home Mini (1st Generation) - Smart Speaker with Google Assistant - Charcoal

• A:Answer At the time of the deal all colors were the same discounted price.

  Answered 7 years ago by Gaidon27Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan item be used as an alarm clock?

Asked 7 years ago by wilma.

This question was asked about the related product: Home Mini (1st Generation) - Smart Speaker with Google Assistant - Charcoal

• A:Answer Yes, you can ask it to wake you up at any time.

  Answered 7 years ago by UrAverageGooglerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan I download google home on a desktop computer if I don't have a smart phone?

Asked 7 years ago by Anonymous.

• A:Answer You can't directly install and use Android games or apps on an ordinary Windows or Mac computer. The apps you can download from Google Play only work on phones, tablets, or other devices running Android. Android is not compatible with Windows or Mac. However, if you use the Chrome browser on your laptop you can install the Google Cast extension to control a Chromecast device

  Answered 7 years ago by PremjaniVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIdk what this product is or how to use it.???

Asked 7 years ago by Donut.

• A:Answer This is very easy to use. Check videos on U tubes

  Answered 7 years ago by RahulVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat exactly is this device

Asked 7 years ago by Joyce.

• A:Answer Its a smart speaker with the Google assistant. You can say "Hey Google, whats the weather today?". It will reply with the weather forecast. You can ask any question google can answer from its database.

  Answered 7 years ago by BenSalemVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionDoes it work with an iPhone?

Asked 8 years ago by Kv.

• A:Answer Yes. I have it connected to my iPhone 7 and it works great.

  Answered 7 years ago by knfentonVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionMy 13-year-old son is asking for Google Chrome mini. Are there any risks involved? In addition to internet-related risks in general:-(

Asked 8 years ago by Rhonda.

• A:Answer Nope! You don’t have to worry about any risks. Once you get the Google Home Mini it has a “turn of microphone” toggle on the side of the device if you aren’t fully trusted and not using it. Either way I’ve been using it and in my experience it’s been a blast!

  Answered 7 years ago by JuniorVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionI am looking for something mainly to help my daughter. She struggles with reading. Can you ask the Google home Mini how to spell a word or look up a definition?

Asked 8 years ago by Clueless.

• A:Answer Yes, Google home will be good for your daughter. My son of 6 ye old enjoying and ask any questions to Google. It gives details of anything like Wikipedia. My son asks spelling to Google and he increases his vocabulary also.

  Answered 7 years ago by RahulVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionIs there a $10 discount when you buy the Google home mini

Asked 8 years ago by Jad.

• A:Answer It is not a $10 discount. When you buy the Google Home Mini on the Black Friday 2017 sale you receive a $10 BestBuy Gift card. At the store you receive it immediately. Online you receive an email with a code.

  Answered 8 years ago by Lamplighter

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionAre google Home minis still in stock?

Asked 8 years ago by Niki.

This question was asked about the related product: Home Mini (1st Generation) - Smart Speaker with Google Assistant - Charcoal

• A:Answer Yes they are.

  Answered 7 years ago by JonnyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)