“Just took mine out for the season. Heating element is heating, steam isnt steaming. Vinegar didn't work. Ideas?”
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1-3 of 3 Answers
How was vinegar used, in the tank with the unit on? Try cleaning the heating element with a soft sponge and vinegar. I believe there’s a reset button on the unit itself too.
Sorry, there was a problem. Please try again later.Buy the protection plan, then you can swap it out. Also clean it BEFORE you put it away for the season.
Sorry, there was a problem. Please try again later.Thank you for your inquiry. You will not see a lot of steam leaving the unit. The cooling chamber will help the steam to cool down enough that it is not dangerous when it leaves the unit. You may see a small amount of steam leaving the top of the unit, but you will mainly see the unit using water by the water level going down. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
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