A:AnswerHi Rose, we're sorry to hear you had this experience! We always want to make sure you have a positive experience when it comes to using our cleaners. Please contact Customer Service at 800-944-9200 and we will get this resolved. Thanks, Cierra
A:AnswerThe best method for spot cleaning is to hand treat the spots with a spray cleaner and then use the rinse function on the power scrubber to clean the spots. This is quicker than adding the cleaner solution to the tank for each use.
A:AnswerThere is no provided temperature, but several reviewers note that it is warm but not hot. Others report using hot tap water rather than letting the unit heat the water with good results.
A:AnswerMake sure the dial is all the way on rinse,and there is enough clean water,you could try empty the cleaner tank then see what happens on rinse. Never had a problem with mine works better than commercial units, also make sure to clean unit good after using that includes by the bottom rollers.
Good luck
A:AnswerYes there is a seal,rubber gasket that goes around the rim of the
Dirty water tank but that should not cause a leak that rubber gasket if not on properly will cause no suction for the dirty water to pick up.
