Questions & Answers
- Model:
- 11A-NB0013DX
- |
- SKU:
- 6402920
Highly rated by customers for: Ease of use, Price, Size
Page Showing 161-180 of 599 questions
Q: Questioncan you add memory to a chromebook???
Asked by Anonymous.
- A:Answer Thank you for the question. You can't add memory, however, if you want to increase file storage, yoiu can use an SD card for saving files, save to the Cloud, or connect an external drive.
Answered by HP Team

Q: QuestionIs it thin?
Asked by Anonymous.
- A:Answer According to Best Buy's web site it's height is only .71 ""
Answered by SKoy
Q: QuestionIs the chrome book ready to use out of the box? What type of set up is required?
Asked by kim.
- A:Answer Just charge it in case battery is dead. Get your Google account info ready. It takes few seconds. Chrome browser is very easy to use if you are not familiar with it.
Answered by SKoy
Q: QuestionWhen do the auto-updates end? What year is its planned end of life? is it 2024?
Asked by Sanj.
- A:Answer Either June 2024 or 2026. Nobody seems to know the answer. Chromebooks still work fine after support ends.
Answered by SKoy
Q: Questioncan you get e-mail and send e-mail
Asked by sls2631.
- A:Answer Chromebook. So, naturally you are expected to use gmail. However, you can use any internet based email service with your browser. Just create a bookmark.
Answered by SKoy
Q: Questiondoes this chrome book have touchscreen
Asked by Anonymous.
- A:Answer No, this Chromebook is not a touch screen.
Answered by HP Team

Q: QuestionWill it read & display a pdf file from inserted usb
Asked by Anonymous.
- A:Answer Either use Chrome browser or an app you can download from Chrome store to open pdf files on usb drive or micro sd card.
Answered by SKoy
Q: Questioncan this unit connect to WIFI internet
Asked by Sparks.
- A:Answer Absolutely. It gets the signal assuming your modem is not too far.
Answered by SKoy
Q: QuestionIs this compatible to Clever, Schoology and iReady for kids?
Asked by Nurse561.
- A:Answer My daughter uses iReady on it. Don’t know about other 2. I bought it for her when it dropped in price to $120 and it is well worth the money for her school work. It’s actually quite powerful for the price.
Answered by FoulPC
Q: QuestionDoes this come with a free software package that includes Microsoft word and excel?
Asked by mcb25.
- A:Answer Nope. You will never get Word and Excel installed in any computer. (free to use.) Windows laptops might offer you that on a trial basis. You either download free programs from Chrome store to replace Word and Excel or subscribe to Microsoft software with a monthly fee.
Answered by SKoy
Q: QuestionIs this laptop capable of playing farming simulator games?
Asked by Mamaman.
- A:Answer No, this Chromebook does not meet the minimum requirements to run the Farming Simulator game.
Answered by HP Team

Q: QuestionIs it touch screen?
Asked by Anonymous.
- A:Answer Thank you for your question! This is not a touchscreen model. Here is a similar 14" touch Chromebook that is available now: https://www.bestbuy.com/site/hp-14-2-in-1-touchscreen-chromebook-intel-celeron-4gb-memory-32gb-emmc-natural-silver/6455902.p?skuId=6455902
Answered by HP Team

Q: QuestionHow is this device with connecting to mobile hotspots? I'm looking for a business computer and need something that can move around with me.
Asked by JLucky.
- A:Answer Chromebooks work with smart phones' mobile hotspot capability. Speaking of a business computer, please do your homework and learn their shortcomings. Chromebooks are not work horses. They are light, inexpensive, ready to use as soon as you open them, You can still use downloaded software when you are offline. They get sluggish when you open too many apps at the same time.
Answered by SKoy
Q: QuestionDoes this have a lighted key pad?
Asked by susan.
- A:Answer A lighted keypad on a $100 (sale price) to $250 (list) PC? What drugs are you on?
Answered by luislast
Q: QuestionCan I use word on it?
Asked by Cyn.
- A:Answer You can use Google Docs, install Windows 365, or use the (free) version of Office that is available for Chromebooks.
Answered by luislast
Q: QuestionHow is the camera and audio quality?
Asked by meet2nish.
- A:Answer Naturally not as good as a more powerful Windows laptop. Audio is decent when you watch videos.
Answered by SKoy
Q: QuestionIs the screen a touch screen?
Asked by Hello.
- A:Answer No, this Chromebook does not have a touch screen.
Answered by HP Team

Q: QuestionHow can I play a DVD movie on this Chromebook? --- Can I use an HP external DVDRW drive which I am now using with my HP 15-db00 15dx Laptop (running Windows 10) SKU 6326269 that I bought from BestBuy? Thanks, ... Ben
Asked by Ben.
- A:Answer Yes, you can utilize an external DVD drive to play movies through this Chromebook.
Answered by HP Team

Q: Questionwhat is the return duration for this item
Asked by Ran.
- A:Answer Bestbuy's policy is 15 days to return items. I imagine they expect you to pack everything neatly in the original box if you don't want any surprises. Check this site for more info: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
Answered by SKoy
Q: QuestionIs it pre-owned?
Asked by David.
- A:Answer No, it is a 2020 model but it is a new Chromebook and not a pre-owned.
Answered by HP Team



































