Questions & Answers

Q: QuestionI've heard that once you switch out of S mode, there's no going back. True?

Asked 2 years ago by Steve65.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes, this is true. Returning back to S mode isn’t possible once you’ve left it for whatever reason.

  Answered 2 years ago by Dami

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Q: QuestionIS VIRUS PROTECTION INCLUDED AT OR WITH PURCHASE?

Asked 2 years ago by Linda.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Compre una pc en su tienda y me incluia un antivirus pero la pc me llego por correo . Mi pregunta es si ya esta instalado el antivirus ?

  Answered 1 year ago by Anonymous

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Q: QuestionIs this computer good for streaming?

Asked 2 years ago by Anonymous.

• A:Answer no, way too slow and laggy

  Answered 2 years ago by KellyEVerified Purchase

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Q: QuestionIs this laptop touchscreen

Asked 2 years ago by Tressy.

• A:Answer No, this laptop does not have a touch screen.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this laptop touch screen

Asked 2 years ago by Cis.

• A:Answer No, this laptop does not have a touch screen.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan this computer run fl studios

Asked 2 years ago by Juis.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No this thing is way under powered. It has a hard time just running a browser

  Answered 2 years ago by RickyH

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Q: QuestionDoes this have windows 11?

Asked 2 years ago by Sid1.

• A:Answer This unit comes with Windows 11 Home in S Mode. S Mode prevents you from downloading third-party applications and will restrict access to some websites as it is a more secure version of Windows. You can turn off S Mode, but to remove those restrictions, but you cannot turn S Mode back on.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this laptop a touch screen

Asked 2 years ago by gaga.

• A:Answer No, this laptop does not have a touch screen.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this have a webcam

Asked 2 years ago by Anonymous.

• A:Answer Yes, this laptop does have a built-in webcam and microphone.

  Answered 2 years ago by HP Team

  
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Q: QuestionHi there! Is it possible to run OBS on here? And screen record if needed for presentations and such? Thanks!

Asked 2 years ago by Tay.

• A:Answer I have not tried to run OBS on this machine but I have used OBS quite a bit on other computers. I don’t think this machine is equipped to handle OBS very efficiently. OBS requires a bit of processing power.

  Answered 2 years ago by Scott

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Q: QuestionCan an external drive be used with this laptop?

Asked 2 years ago by Debkat.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer yes

  Answered 2 years ago by RickyH

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Q: Questionif i already have a pc with geek squad protection can i transfer plan to new computer

Asked 2 years ago by mo.

• A:Answer Apologies, a plan cannot be transferred from one product to another except in cases of replacement of the original item from the manufacturer. For more assistance, call 800-433-5778 or your local Best Buy store.

  Answered 2 years ago by HP Team

  
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Q: QuestionHi before I purchase this laptop, do you know if it is compatible with the Sims 4?

Asked 2 years ago by Alexa.

• A:Answer It should be compatible; however, usually when I want to be sure, I contact the geek squad and verify.

  Answered 2 years ago by MichelleWVerified Purchase

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Q: QuestionCan you add a printer to this? If so, what would you recomend?

Asked 2 years ago by Anonymous.

• A:Answer yes i have added HP Smart to mine and works great with my laptop.

  Answered 2 years ago by SherinaPVerified Purchase

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Q: QuestionHow many usb ports does this unit have?

Asked 2 years ago by Alex.

• A:Answer This laptop has 2-USB type A ports and 1-USB type C port.

  Answered 2 years ago by HP Team

  
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Q: Questionif i get a new computer and I log on with my login and password will everything on my old computer come up so I dont have to transfer anything from the old to the new

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This will depend on your system and account settings. If you are using a Microsoft account set to back up your information, it may include some information, such as your bookmarks, but as to whether it would have things like photos, programs, or documents would depend on whether you set those to backup to an external program tied to your Microsoft account, such as OneDrive.

  Answered 2 years ago by HP Team

  
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Q: QuestionI want a laptop to do my live sales for my boutique. I do them on Facebook. Is this a good laptop for that?

Asked 2 years ago by Laura.

• A:Answer This laptop is great for basic tasks, such as web browsing and record keeping, but for live streaming, you may want something with more RAM and a more powerful processor. Don't hesitate to reach out to an HP Live Expert or the Best Buy Geek Squad to help you find a computer that suits all your needs!

  Answered 2 years ago by HP Team

  
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Q: QuestionI just need a lap top to do my live sales on Facebook for my boutique. Will this work?

Asked 2 years ago by Laura.

• A:Answer Mine is very slow. Sometimes it freezes. Spend more get 8GB Hard Drive.

  Answered 2 years ago by DavidC

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Q: QuestionIs this good for playing mp3 files using Windows Media Player?

Asked 2 years ago by LW.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This a very slow computer. If I have 2 windows open and 1 is streaming I have to close the non-streaming window. Spend a little more and get something better. Geek Squad guy told me that.

  Answered 2 years ago by DavidC

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