Questions & Answers

Q: QuestionCan I play the Sims 4 on this?

Asked 3 years ago by Tia.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer No, this laptop does not meet the system requirements to run Sims 4.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I use this laptop to download silhouette studio and cricut design space.

Asked 3 years ago by Anonymous.

• A:Answer Thank you for the question. This laptop meets the minimum requirements for both applications, however, they may not support Windows 11 S Mode. In that case,you'll need to convert the operating system to Windows 11 Home - a free and easy conversion, but not reversible. please review the specifications for applications you'd like to run, to verify if this model meets their requirements.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this HP laptop have webcam?

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 3 years ago by Nishelle

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Q: QuestionHello, Do I have to pay monthly or yearly if I buy it?

Asked 3 years ago by JD.

• A:Answer You only have to pay yearly for the Microsoft products, which includes their online storage. Super handy for access documents and files across your laptops.

  Answered 3 years ago by SunshineVerified Purchase

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Q: QuestionCan I use Final Cut Pro on this just fine ?

Asked 3 years ago by Friend.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Probably not. It might work, just be ready for days of render time.

  Answered 3 years ago by FrankO

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Q: QuestionCan you download turbo tax to this laptop and install to do your taxes on this?

Asked 3 years ago by Reeni4.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Oh definitely.

  Answered 3 years ago by FrankO

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Q: QuestionDoes this computer have windows 11?

Asked 3 years ago by Leo.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes

  Answered 3 years ago by Kokojoe

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Q: QuestionI was wondering with this laptop if it will be able to be compatible with my Iphone so I can back everything up to the laptop? Including music, does it have Itunes? Thanks!

Asked 3 years ago by Anonymous.

• A:Answer This is not an Apple Product - Iphones do not have the same operating system as Android Phones.

  Answered 3 years ago by KellyWS

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Q: QuestionIs Wifi and Bluetooth installed

Asked 3 years ago by Ritchard.

• A:Answer Thank you for asking. Yes, the HP 14-dq0055dx laptop has 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5.

  Answered 2 years ago by HP Team

  
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Q: QuestionWill ads pop up very often, My wife has an HP and I feel like I;m always closing ads

Asked 3 years ago by PP.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Mine has no pop ups.

  Answered 3 years ago by Kokojoe

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Q: QuestionHAS ANYONE HAD PROBLEMS WITH THE CLOCK NOT WORKING RIGHT ON THIS PC

Asked 3 years ago by jeanspc.

• A:Answer Hello, you can go into the clock settings and reset the clock, or you can restore the computer to factory default to see if that solves the problem. In additional you can contact HP Support and they can assist you in troubleshooting or replacing the device if you are within the warranty time. Thank you for being an HP customer!

  Answered 2 years ago by HP Team

  
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Q: Questioncan i use google chrome on this is there a bookmarks bar

Asked 3 years ago by Rhonda.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer you should be able to remember bookmarks bar comes with the browser so that depend on google, I had google chrome before and Im sure they use it

  Answered 3 years ago by Eshel77

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Q: QuestionOn the keyboard for the white one ..laptop….what color are the letters and numbers..? Hopefully not white ….…wouldn’t be able to see them.. Thanks for any reply..

Asked 3 years ago by Anonymous.

• A:Answer Thank you for the question. White keyboards will have dark characters on the keys and dark (blue, black) keyboards have light characters on the keys.

  Answered 3 years ago by HP Team

  
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Q: QuestionThis laptop was advertised as touch screen but it is not working! Can you help??

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer itys not touch screen

  Answered 3 years ago by Eshel77

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Q: Questionwhat is the least expensive laptop with a slot for CDs?

Asked 3 years ago by page.

• A:Answer Most laptops will not have a disk drive anymore. But you can use an external USB disk drive as a replacement.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this have a built-in Wi-Fi and microphone?

Asked 3 years ago by Clan52.

• A:Answer Yes for wifi. Don't know for microphone, never tried it

  Answered 3 years ago by HuttoVerified Purchase

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Q: QuestionDoes this laptop play mp3 discs?

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. This laptop does not have an optical drive. You could connect an external CD/DVD drive, however. An example: https://www.bestbuy.com/site/lg-24x-write-24x-rewrite-24x-read-cd-8x-write-dvd-external-usb-2-0-dvd-writer-drive-multi/1970008.p?skuId=1970008

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I use this computer without Microsoft 365 and the other Microsoft products? I much prefer Google.

Asked 3 years ago by tf142410.

• A:Answer Yes.

  Answered 3 years ago by HuttoVerified Purchase

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Q: QuestionIs this a touch screen?

Asked 3 years ago by Jimmy.

• A:Answer No, this laptop does not have a touch screen.

  Answered 2 years ago by HP Team

  
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