Questions & Answers
- Model:
- 685K4UA#ABA
- |
- SKU:
- 6499751
Highly rated by customers for: Overall Performance, Portability, Battery Life
$123.99Your price for this item is $123.99
Clearance
Comp. Value: $199.99
The comparable value price is $199.99
Page Showing 161-180 of 342 questions
Q: QuestionCan you run the sims game on this computer??
Asked by Anonymous.
- A:Answer For any software you want to use, you will want to go to the publisher's site and make sure that the unit you are looking at meets at least the system requirements. Updates can change the requirements which can impact what settings you can use or if you can run the software at all. This unit is also in Windows 11 in S Mode which will block your ability to download third party applications. You would have to turn off S Mode which will lower some of the security on the device and S Mode cannot be turned back on. It also does not meet the minimum requirements for the Sims 4.
Answered by HP Team

Q: QuestionDo this laptop have build in Wi-Fi?
Asked by Da.
- A:Answer Yes, this laptop has 802.11a/b/g/n/ac wireless capability.
Answered by HP Team

Q: QuestionThere’s a banner that says you get a 12 month Microsoft 365 subscription, but in the features section it says it’s 30 day subscription. What’s the real deal?
Asked by Mark.
- A:Answer Thank you for the question. Microsoft includes a free 30-day trial of Microsoft 365, however, a banner might be a special that Best Buy is offering. Please reach out to Best Buy directly to inquire.
Answered by HP Team

Q: QuestionCan you play Minecraft on this laptop?
Asked by Bat25.
- A:Answer You can check the requirements for the software you would like to use by looking up the system requirements for it from the publisher's website. You will want to make sure that the device you want to use it on meets the minimum requirements. Updates and modifications can impact what settings you can run the software on or if you can use the software at all. Keep in mind that this computer comes with Windows 11 in S mode, so all applications must be downloaded from the Microsoft Store unless you remove it from S mode.
Answered by HP Team

Q: QuestionI've heard that once you switch out of S mode, there's no going back. True?
Asked by Steve65.
- A:Answer Yes, this is true. Returning back to S mode isn’t possible once you’ve left it for whatever reason.
Answered by Dami
Q: QuestionIS VIRUS PROTECTION INCLUDED AT OR WITH PURCHASE?
Asked by Linda.
- A:Answer Compre una pc en su tienda y me incluia un antivirus pero la pc me llego por correo . Mi pregunta es si ya esta instalado el antivirus ?
Answered by Anonymous
Q: QuestionIs this computer good for streaming?
Asked by Anonymous.
- A:Answer no, way too slow and laggy
Answered by KellyE
Q: QuestionIs this laptop touchscreen
Asked by Tressy.
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionIs this laptop touch screen
Asked by Cis.
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionCan this computer run fl studios
Asked by Juis.
- A:Answer No this thing is way under powered. It has a hard time just running a browser
Answered by RickyH
Q: QuestionDoes this have windows 11?
Asked by Sid1.
- A:Answer This unit comes with Windows 11 Home in S Mode. S Mode prevents you from downloading third-party applications and will restrict access to some websites as it is a more secure version of Windows. You can turn off S Mode, but to remove those restrictions, but you cannot turn S Mode back on.
Answered by HP Team

Q: QuestionIs this laptop a touch screen
Asked by gaga.
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionDoes this have a webcam
Asked by Anonymous.
- A:Answer Yes, this laptop does have a built-in webcam and microphone.
Answered by HP Team

Q: QuestionHi there! Is it possible to run OBS on here? And screen record if needed for presentations and such? Thanks!
Asked by Tay.
- A:Answer I have not tried to run OBS on this machine but I have used OBS quite a bit on other computers. I don’t think this machine is equipped to handle OBS very efficiently. OBS requires a bit of processing power.
Answered by Scott
Q: QuestionCan an external drive be used with this laptop?
Asked by Debkat.
- A:Answer yes
Answered by RickyH
Q: Questionif i already have a pc with geek squad protection can i transfer plan to new computer
Asked by mo.
- A:Answer Apologies, a plan cannot be transferred from one product to another except in cases of replacement of the original item from the manufacturer. For more assistance, call 800-433-5778 or your local Best Buy store.
Answered by HP Team

Q: QuestionHi before I purchase this laptop, do you know if it is compatible with the Sims 4?
Asked by Alexa.
- A:Answer It should be compatible; however, usually when I want to be sure, I contact the geek squad and verify.
Answered by MichelleW
Q: QuestionCan you add a printer to this? If so, what would you recomend?
Asked by Anonymous.
- A:Answer yes i have added HP Smart to mine and works great with my laptop.
Answered by SherinaP
Q: QuestionHow many usb ports does this unit have?
Asked by Alex.
- A:Answer This laptop has 2-USB type A ports and 1-USB type C port.
Answered by HP Team

Q: Questionif i get a new computer and I log on with my login and password will everything on my old computer come up so I dont have to transfer anything from the old to the new
Asked by Anonymous.
- A:Answer This will depend on your system and account settings. If you are using a Microsoft account set to back up your information, it may include some information, such as your bookmarks, but as to whether it would have things like photos, programs, or documents would depend on whether you set those to backup to an external program tied to your Microsoft account, such as OneDrive.
Answered by HP Team

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