Questions & Answers
- Model:
- 14-dq0001dx
- |
- SKU:
- 6425564
Q: QuestionHas it been known to run hot, crash, or any other thing that can go wrong with it
Asked by 3321Angel.
- A:Answer im on it 4-5 hours at a time it hasnt happened yet and its always plugged in
Answered by Eshel77
Q: QuestionHp notebook with wifi
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes
Answered by SusannaD
Q: QuestionHi, Is this laptop VR compatible? Jim
Asked by Jim.
- A:Answer Not sure. I don’t think my daughter has tried it on the laptop and I don’t want to give her any ideas.
Answered by Emjae
Q: QuestionI'm trying to order 2 for shipping And it won't let me. Keeps saying this item is no longer available for pickup.. Why
Asked by Deb.
- A:Answer They're most likely out of stock at the location you are trying to pickup at.
Answered by SusannaD
Q: QuestionDoes this laptop comes with a camera
Asked by Kia.
- A:Answer It comes with a front facing camera installed.
Answered by SusannaD
Q: QuestionI received a notification my first day using this laptop, that my login and password was compromised for one of my accounts that I logged into on Microsoft Edge. How is that possible? What can I do to protect this from happening again?
Asked by AT.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer The standard I was taught back in "the old days" was to create a passphrase that's easy to remember, but is hard to guess. For example, if I'd gotten a stuffed dog from my girlfriend, I might have chosen "ThestuffeddogIgotfrommygirlfriend". Although now, there are programs like LastPass that will create and store passwords for you with random numbers and letters. Thank you for asking the question!
Answered by HP Team

Q: QuestionI know this is dumb question , With the HDMI can You connect your consolé to your laptop for screen mirroring ?
Asked by Ale.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Hello. Thanks for your question. The HDMI port on this HP laptop is designed to allow you to connect the laptop to a monitor or TV.
Answered by HP Team

Q: QuestionDoes it have google play store pre-installed?
Asked by El.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer The google play store is not on this computer, but it does have Microsoft store
Answered by Anna
Q: QuestionI am having to use Excell for a college class and my mac is not compatible, will this computer be compatible?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for the question. Yes, this laptop will be compatible with Excel. Note that the storage is just 64GB. We recommend that you have ancillary storage (a flash drive) if you intend to save files locally instead of to the cloud.
Answered by HP Team

Q: QuestionI have to do many applications for work and download program will this lap top work for that?
Asked by KC.
- A:Answer Thank you for the question. I submit that a laptop that comes with more RAM and storage will be a better fit. If you decide on a model that comes with Windows 11 S Mode, you may need to convert the system to Windows 11 Home (free, simple, not reversible) if you'll be downloading from origins other than the Microsoft Store or intend to use a browser other than Microsoft Edge. See a better choice for work here: https://www.bestbuy.com/site/hp-15-6-touch-screen-laptop-intel-core-i3-8gb-memory-256gb-ssd-natural-silver/6510528.p?skuId=6510528
Answered by HP Team

Q: QuestionHow big is the Hard Drive (memory)
Asked by Mikey.
- A:Answer Thank you for the question. The HP 14-dq0054dx has 64GB storage on an eMMC (chip) and 4GB RAM. There is no physical hard drive.
Answered by HP Team

Q: QuestionTHIS IS NEW OR WAS RETURNING
Asked by monica.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer new
Answered by jeanspc
Q: QuestionDoes this laptop still come with one year microsoft office subscription or only 30 days trial
Asked by Mina.
- A:Answer One year
Answered by Rudydud3
Q: QuestionCan I use this computer for a work from home job run that cord that they use an plug in the head set
Asked by TIeshs.
- A:Answer Yes
Answered by NewBeginnings
Q: Questionare you able to remote into your PC at work
Asked by MJ.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. As long as the remote access software your organization uses is available in the Windows Store, you should have no problem.
Answered by HP Team

Q: QuestionIs this laptop a touch screen?
Asked by Mary.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer It is not touch screen.
Answered by Manu
Q: Questiondoes the keyboard light up for nighttime use?
Asked by thebishop69.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Nope. =/
Answered by TryAnotherSeller
Q: QuestionIs this laptop good to download FORScan for Auto mechanics
Asked by Jt.
- A:Answer Hello, this device is designed for networking online processing due to the Celeron processor and small amount of 64G eMMC memory. Thank you for being an HP customer!
Answered by HP Team
































