Questions & Answers

Q: QuestionI'm really stupid, but can you put an SD card in this? 4GB is hardly anything.

Asked 5 years ago by Anonymous.

• A:Answer Yes you can.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs there a keyboard protector that fits this model? I can't find the model listed as compatible with any products that I've looked for. Thanks!

Asked 5 years ago by Hugo.

• A:Answer No, sorry there is not.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this have a touchscreen screen?

Asked 5 years ago by Anonymous.

• A:Answer This laptop does not have a touchscreen.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you download Discord on this laptop???? Thanks !

Asked 5 years ago by Maddie.

• A:Answer Yes, this laptop does have the minimum system requirements to download and run Discord.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs there anyway to add storage to this computer? How does one take S mode off?

Asked 5 years ago by InquiringMindsWantToKnow.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hi InquiringMindsWantToKnow you can easily add storage to your HP laptop by connecting either external hard drives or USB thumb drives to any of the available USB ports on the laptop. To take S mode off here are the directions from Microsofts website https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307 Thank you for choosing Intel

  Answered 5 years ago by Intel team

  
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Q: QuestionIs this laptop compatible with my hp3830 printer?

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer That laptop will work with your 3830 printer.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan it run munecraft and how much storage does it have in all?

Asked 5 years ago by ANDY.

• A:Answer Hello! Thank you for your question! You can play Minecraft on the HP 14" Laptop (14-dq0002dx)! It has 64GB of storage. We recommend an option with a more powerful processor and dedicated graphics card for the optimal gaming experience, such as our HP Pavilion and Omen gaming computers.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs The Sims 4 compatible with this laptop?

Asked 5 years ago by Anonymous.

• A:Answer The Sims 4 will not work on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionWill I be able to connect this Laptop to an Android Mobile Hotspot?

Asked 5 years ago by RLM09.

• A:Answer It has wireless connection abilities, yes. You'd just connect to a hotspot like you would connect to any other wifi.

  Answered 5 years ago by Vindictus

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Q: QuestionWhen will this computer be back in stock?

Asked 5 years ago by Beely.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer I just purchased mine so they should have more now.

  Answered 4 years ago by Tanesha

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Q: QuestionCan you download app. For example Netflix? Roblox? I need to know before I order for our daughter Christmas present. Thanks!

Asked 5 years ago by Sweetsoutherngal.

• A:Answer This computer is compatible with those applications or sites.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this computer run the sims 4 and can it run with mods?

Asked 5 years ago by Simsplayer.

• A:Answer This laptop could not handle Sims 4.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this laptop good for Sims 4?

Asked 5 years ago by itsjustme.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer This laptop cannot handle Sims 4.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you watch Netflix and use with Cricut Maker machine?

Asked 5 years ago by BakerMom.

• A:Answer Yes you can!

  Answered 5 years ago by HP Team

  
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Q: QuestionIs it possible to upgrade the space?

Asked 5 years ago by NotKnown.

• A:Answer Because the computers come to Best Buy preconfigured, to get one with better specs you'll need to select a different model of computer.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan it play games

Asked 5 years ago by Tiger.

• A:Answer You can play games like Solitaire on this laptop. If you want to play games like Call of Duty, we recommend looking at the HP Pavilion Gaming or Omen laptops.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this computer good for video streaming and editing?

Asked 5 years ago by CaliK916.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Absolutely not. Barely enough power to run the web browser. Streaming will be adequate, but video editing is well beyond its capability.

  Answered 5 years ago by Greg

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Q: QuestionIs this laptop good for photo editing?

Asked 5 years ago by Hi.

• A:Answer You do basic photo editing with this laptop. If you want to use Adobe programs, you need a computer with at least Intel i5 or Ryzen 5 processor or better with 8 GB or 16 GB of RAM and a discrete graphics card with 2 gigabytes or more of video memory to run the Adobe programs. They are big programs that require a lot of processing power to run.

  Answered 5 years ago by HP Team

  
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Q: QuestionI'm confused some say you can play minecraft and some say you can't. can you play it and it just lags or can you not get/play it at all?

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer This pc is not meant for gaming. Even simple gaming like minecraft is too much for it. These entry level PCs are basically for web browsing and email.

  Answered 5 years ago by Greg

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