Questions & Answers

Q: QuestionIs it any good for camming

Asked 5 years ago by Anonymous.

• A:Answer Thanks for asking. The webcam and mic that are built-in to this laptop are designed to be used for web conferencing.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow many ish ports does this computer have?

Asked 5 years ago by dez.

• A:Answer Hello! Thank you for your question, Dez! The HP 14" Laptop (14-dq0002dx) has the following ports: 1 USB 3.1 Type C, 2 USB 3.1 Type-A, 1 HDMI, and 1 headphone/microphone combo.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhen will this laptop be restocked??

Asked 5 years ago by Diane.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hi Diane. I'm not sure when it will be restocked. I see this model with an 11.6" screen with similar specs: https://www.bestbuy.com/site/hp-stream-11-6-laptop-intel-celeron-4gb-memory-64gb-emmc-flash-memory-diamond-white/6413689.p?skuId=6413689

  Answered 5 years ago by HP Team

  
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Q: QuestionWhen will this laptop be back in stock? I would like to order one.

Asked 5 years ago by Mave.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hi Mave and thanks for your question! For the answer to your inventory questions we recommend contacting Best Buy customer service.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you play Minecraft

Asked 5 years ago by Takitogy.

• A:Answer Thanks for your interest in HP Products! We recommend visiting the Microsoft website in order to to get the latest System Requirement information for Minecraft.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you play netflex, hulu. and prime on this laptop

Asked 5 years ago by Kat61.

• A:Answer Yes, you should have no problem running any of those on this laptop

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you watch Netflix on this?

Asked 5 years ago by Netflix.

• A:Answer Yes

  Answered 5 years ago by Kofo

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Q: QuestionI am seeing mixed answers to questions, can the RAM be upgraded or not?

Asked 5 years ago by Dev.

• A:Answer Yes, the RAM can be expanded on this laptop to 8GB.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this a good computer for use with a cricut explore?

Asked 5 years ago by Debbie.

• A:Answer Hi Debbie and thanks for your question! We recommend visiting the Manufacturer's website for that particular Cricut machine for their most current recommended system requirements.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow difficult would the process of upgrading the GPU in this computer be? I am not looking to play large scale modern games that have high requirements, however, I am still worried that the 600 won’t properly run smaller scale games.

Asked 5 years ago by Dev.

• A:Answer Hello. Thanks for your question. The GPU on this laptop cannot be upgraded. We recommend looking at the HP Pavilion Gaming or Omen laptops which would have the discrete/dedicated graphics card and the processing power required to play modern games.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this run snowrunner

Asked 5 years ago by Jeopardy.

• A:Answer Thanks for your question. This is not a gaming computer and could not run Snowrunner well.

  Answered 5 years ago by HP Team

  
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Q: QuestionMy sole purpose in buying this is to be on Zoom with about 30+ other people 2 times a week. It MUST have enough “whatever” it needs NOT to lag or freeze up when all 40 other Zoomers are in “gallery view”. Is this good for that??

Asked 5 years ago by Anonymous.

• A:Answer It would possibly be enough, but realistically you should probably be looking at a laptop with an i3 or i5 processor and 8 gigabytes of RAM. That would give you a little more "headroom"

  Answered 5 years ago by HP Team

  
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Q: QuestionCan it run Minecraft

Asked 5 years ago by Anonymous.

• A:Answer Hi, Thank you for the question. Unfortunately, the HP 14-dq0002dx laptop is not capable of running Minecraft at the best graphics settings because it does not have a dedicated graphics card.

  Answered 5 years ago by HP Team

  
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Q: QuestionDo open box excellent items still include the original manufactures warranty? Have they been used? Do they still include the Microsoft 365 1 year subscription? Thank you Bob

Asked 5 years ago by Rowing66.

• A:Answer Yes, they come with the original HP warranty. Typically, they have been used, but only for a very short time. Yes, it still includes the Microsoft 365 subscription.

  Answered 5 years ago by HP Team

  
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Q: QuestionWill this laptop work fine for animation? And what comes with the laptop?

Asked 5 years ago by 0GalexDrawz0.

• A:Answer Honestly, I don't think it's a good choice for animation-particularly if you're going to render out the animation when you're done. Animating and rendering can place heavy demands on the processor and video system and this is a relatively low-powered system. The computer comes with Windows 10 running in "S Mode", a year's subscription to Microsoft 365, which includes programs like Word and Excel. It also comes with things like a photo and video viewer and several games.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you play fortnite on it

Asked 5 years ago by Emanuel.

• A:Answer Hi Emanuel. Unfortunately, no. The processor, video subsystem, and RAM are all less than the minimum requirements for Fortnite.

  Answered 2 years ago by HP Team

  
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Q: Questioncan you use this laptop for turbotax 2020

Asked 5 years ago by Deborah.

• A:Answer Hi Deborah, Thank you for the question. HP 14-dq0002dx laptop can be used to run Turbotax software.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I use turbo tax on this? Does this have a CD ?

Asked 5 years ago by Floridagirl.

• A:Answer Hi and thanks for your question! We recommend visiting the software manufacturer website for their current system requirements in order to operate their software.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I scan from an HP envy 4250 all in one printer and send email

Asked 5 years ago by Anonymous.

• A:Answer You will be able to scan a document from your Envy 4520 to this laptop. Then send that scan in an email.

  Answered 5 years ago by HP Team

  
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