A:AnswerYour first step should be to contact the HP support team for troubleshooting. If you've had the computer less than a year (so it's still under warranty) HP would handle any sort of replacement.
A:AnswerYes, you can expand the RAM (memory) up to 16 gigabytes on this laptop. For 16GB you would need the following memory modules:
TypeDDR4 SDRAM
Capacity per Module 8 GB - 2 modules for 16GB
Number of Pins 260
Bus Speed PC4-21300 (DDR4-2666)
Form Factor SO-DIMM
The system currently has a 4 GB DDR4-2400 SDRAM (1 x 4 GB). You could buy one of these if you only wanted to upgade to 8GB. Upgrading RAM requires significant disassembly, so you may wish to use an authorized service provider for this.
A:AnswerThis is not a gaming laptop. You can play some games on this laptop, but it barely meets the specs for SIMs 4. For a better experience in SIMs you might consider a laptop with an Intel i3 or AMD Ryzen level processor.
A:AnswerOf course this Laptop, is not good for gaming but good for schoolwork i believe that this Laptop, only runs on low tech games i don't know but i played Roblox on it & it worked fine so i don't know if you're nephew would want this.
A:AnswerYou can switch the laptop out of S mode. But the specs on this model are not great for full Windows 10. I would look for a model that has an Intel i3 or AMD Ryzen 3 CPU and 128GB SSD hard drive to run full windows 10.
A:AnswerBecause this is a "stream" laptop, it can only run apps that are available in the store. Unfortunately, those apps are not available in the store, so it won't run those programs.
A:AnswerThis model will not be a good option for tax work. I would look for a laptop that has an Intel Core i3 or AMD Ryzen 3 CPU, with 8GB of RAM and at least a 128GB SSD hard drive.
A:AnswerThanks for asking. Yes, you can play Roblox on this laptop. Roblox does not have heavy system requirements to play. This is not a good gaming computer for other PC games however.
A:AnswerThank you for your question! I was unable to find Gaomon's list of system requirements for their devices or software. I recommend getting in touch with their support team to get the list of specifications you'll need to look for when choosing a new computer. As far as storage goes, you may wish to purchase a flash drive or memory card if you will be saving a lot of high-definition graphic designs. Also, be sure to check the system requirements for whichever design or drawing software you will be using. This computer has a 32-bit Windows 10 Home in S Mode which limits app downloads to the Microsoft Store unless you switch out of S Mode.
