Questions & Answers

Q: QuestionCan I download Discord on this laptop?

Asked 4 years ago by Richard12331.

• A:Answer Hi, thank you for the question. The Discord application can be installed on the HP 14-dq0005dx laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow much does this item weigh? (HP 14" laptop rose gold)

Asked 4 years ago by justme.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Wow! It's so light that when I placed it on a bathroom scale, nothing appeared. It is extremely light...

  Answered 4 years ago by PEBBLESVerified Purchase

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Q: QuestionIs this laptop touchscreen?

Asked 4 years ago by RIchard12331.

• A:Answer Hi RIchard12331. Thank you for your question. As per the information provided by the manufacturer, this HP Laptop 14-dq0005dx is not touchscreen. You can check more technical specifications about this HP Laptop 14-dq0005dx here: ***https://support.hp.com/us-en/document/c07006533*** Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionDoes this laptop come with the charger?

Asked 4 years ago by DummyDuhh.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes

  Answered 4 years ago by Brooklyn

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Q: QuestionDoes it have any kind of built in wifi to use at someones home other than yours?

Asked 4 years ago by lawman.

• A:Answer Hello. Thanks for your question. Yes, this HP laptop has WiFi, so you can connect to any WiFi network. i.e. someone else's home.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes a charger come with the computer when you buy it?

Asked 4 years ago by Keyboard.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi, thank you for the question. The HP 14-dq0002dx laptop does come with a charger.

  Answered 2 years ago by HP Team

  
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Q: QuestionI want to purchase this computer for my small business, am i able to print out shipping labels with a thermal printer?

Asked 4 years ago by xoguera.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer You will be able to connect a thermal printer to this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this a touch screen

Asked 4 years ago by Maggie.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer No,it is not a touch screen

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionIs the laptop touchscreen

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer No, this laptop does not have a touchscreen.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I connect a printer?

Asked 4 years ago by Ric.

• A:Answer Hi Ric, thank you for the question. Yes, you can connect a printer to this laptop, either with a USB printer cable through one of the USB Type-A ports or wirelessly.

  Answered 4 years ago by HP Team

  
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Q: QuestionI'm looking to buy this computer for a college class and I've never used a windows laptop before. That being said, does it come with virus protection or does that need to be purchased seperately?

Asked 4 years ago by kynp.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. Windows 10 has a built-in anti-virus, Microsoft Defender. The laptop also comes with a 30-day trial of McAfee Live Safe, and you will have the opportunity to subscribe to LiveSafe after the trial. Defender is good enough as long as you couple it with a good anti-malware program.

  Answered 4 years ago by HP Team

  
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Q: Questioncan the excel program be installed on this model

Asked 4 years ago by bigbadb.

• A:Answer Because this is a "stream" laptop, it can only download and run apps that are available in the Windows Store. However, Excel is available, either by itself or as part of the Microsoft 365 package.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this computer good for starting a business and taking online classes

Asked 4 years ago by Tykeria.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hi Tykeria, thank you for asking. You can use the 14-dq0004dx laptop for the tasks you've highlighted, however, you'll probably need a larger storage capacity. You can either place an SD card in the onboard multi-format SD Card Reader or connect an external drive via USB. The operating system is Windows 10 Home in S Mode. You might have more flexibility using Windows 10 Home, and you can make the conversion free and easily. Note that converting the operating system is not reversible.

  Answered 4 years ago by HP Team

  
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Q: QuestionWill this run slower if I switch out of Windows 10 S to regular Windows 10?

Asked 4 years ago by SusanKay.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer It shouldn't make an difference to the speed if you switch to Windows 10 Home.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you use Microsoft Access on this laptop? I see office bundle is offered but only lists PowerPoint, excel and not Access. I need access for a class and having a hard time finding a laptop to support it.

Asked 4 years ago by May.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer You would have to get a Microsoft 365 subscription to use Microsoft Access. Microsoft Access is not included in the basic Microsoft Home and Student option.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you play like call of duty warzone, Minecraft, Mx bikes on this device

Asked 4 years ago by Ethan.

• A:Answer Hi Ethan, thank you for the question. Unfortunately, the HP 14-dq0001dx laptop can not run games because it does not have a dedicated graphics card.

  Answered 4 years ago by HP Team

  
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Q: QuestionWould this be a good laptop to buy if all I needed it for is document and photo/image storage? If not which one would you suggest?

Asked 4 years ago by Brettski.

• A:Answer Thanks for your question. This model of lap would work well within the limitation of the 64GB of memory. If you use a flash drive to increase your storage it would be great! If you have a lot of photos (years of photos and videos) I would suggest an HP laptop with 1GB of storage.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop have an ethernet port?

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer It does not have an Ethernet port. However, if you wish to hard-wire it to a network, you can get an adapter that takes the Ethernet cable and connects it to one of the USB ports.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan this laptop be used for streaming on Zoom?

Asked 4 years ago by Iy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. This laptop meets the minimum requirements for Zoom, but your experience would be better with a laptop having an Intel i3 processor.

  Answered 4 years ago by HP Team

  
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