Questions & Answers

Q: QuestionIs this Google Classroom compliant?

Asked 5 years ago by David.

• A:Answer Yes, you can access Google Classroom on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionI am a college student and want to know if I can use Canvas on this laptop?

Asked 5 years ago by TonyD7.

• A:Answer No. It barely even can open up webpages. Its very slow.

  Answered 5 years ago by Katie

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Q: QuestionIs this computer good for online classes?

Asked 5 years ago by Kirsten.

• A:Answer Its perfect. I haven't been to school in years but this computers loads everything well and has all the capabilities of more expensive computers!!

  Answered 5 years ago by UnderdogsBiteToo

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Q: QuestionDoes this have google on it?

Asked 5 years ago by Boo.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer No. Google Chrome is not included with this laptop. In order to download the Google Chrome browser, you would need to switch out of the S Mode. You can switch out of S Mode for free. Here are some instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this 5G ready.

Asked 5 years ago by Eyeshavya2.

• A:Answer It has "dual band" WiFi capability, which means it can connect on the 5 GHz WiFi band. That is not the same thing as "5G" cellular capability.

  Answered 5 years ago by HP Team

  
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Q: QuestionHello! I was wondering if this laptop is compatible with things like google classroom, zoom, and google docs/google slide. Also is the camera good? One more question is can you play games such as Minecraft, among us, or Roblox. Thank you very much!

Asked 5 years ago by Tim.

• A:Answer Google Classroom is compatible I don't know about Zoom and I am pretty sure that Google Slides and Docs should work. I don't know about the camera and the games I know you can play Minecraft and Roblox but I don't know about Among Us. Sorry I couldn't answer all your questions.

  Answered 5 years ago by Nacho

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Q: QuestionWhats the best way to go about extending the laptops memory?? What kind of SD card can I buy for it??

Asked 5 years ago by LuisA.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer There are a couple of ways you can save items on a laptop. 1) You can use an SD card for more storage. 2) You can use a cloud-like Google Drive or OneDrive for more storage. The advantage of using the cloud is that you can access your items from your laptop, smartphone, or tablet. We recommend looking at SKU 6346824 for a 64 gigabyte SD card. Or you any SD card with the amount of storage that you choose.

  Answered 5 years ago by HP Team

  
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Q: QuestionIf I take this computer out of S Mode, will I be able to run the full Norton Antivirus program? The product spec sheet for this item mentions that if you change out of S Mode that some programs, including Antivirus software, might not work.

Asked 5 years ago by Anonymous.

• A:Answer Yes. If you take the computer out of S Mode, you'll be able to install and run the full Norton program.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop come with a cd rom

Asked 5 years ago by Reese.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer This laptop does not have a CD drive. You can use an universal USB CD/DVD drive.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this be used for designing?

Asked 5 years ago by Billy.

• A:Answer While you may be able to do some designing, most design software would require a larger processor, more RAM and storage, and some may require a dedicated graphics card.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you add additional RAM and storage?

Asked 5 years ago by Anonymous.

• A:Answer Yes, an authorized serviceprovider can increase the ram and storage.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the difference in this model and the HP 14” Notebook Model 14-FQ0020NR

Asked 5 years ago by Flow.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer They are very similar laptops. The only difference is that both laptops have different processors. The HP Laptop 14-fq0020nr has the AMD 3020e (1.2 GHz base clock, up to 2.6 GHz max boost clock, 4 MB L3 cache, 2 cores) processor. The HP Laptop 14-dq0003dx has the Intel Celeron N4020 (1.1 GHz base frequency, up to 2.8 GHz burst frequency, 4 MB L2 cache, 2 cores) processor.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this laptop be used to play the game Minecraft?

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer You can play Minecraft on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow is the the camera quality?

Asked 5 years ago by Anonymous.

• A:Answer It will be a 720p webcam.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop have Microsoft word? I'm a college student that uses blackboard will this laptop be able to access that.?

Asked 5 years ago by Christian.

• A:Answer It will come with 1 year of Office 365.

  Answered 5 years ago by HP Team

  
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Q: QuestionIt these a touch Screen lap top

Asked 5 years ago by Sunshine.

• A:Answer This laptop is not a touchscreen.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the battery life for this computer? Is this good for online schoolwork and the can it have microsoft teams? What about Zoom meetings? Can I type stories on it?

Asked 5 years ago by Person.

• A:Answer The battery on this model can last up to nine hours. You can install Microsoft Teams and Zoom. It will work for school work.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this computer good for a high school student doing online learning?

Asked 5 years ago by Sara.

• A:Answer This laptop will work for online classes.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this computer compatible with google classroom?

Asked 5 years ago by Myra.

• A:Answer Yes, you should have no problem running Google Classroom with this laptop.

  Answered 5 years ago by HP Team

  
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