Questions & Answers

Name: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
Brand: HP
SKU: 6499753
Price: 189.99 USD
Rating: 4.1 (5920 reviews)

HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

Model:: 685K0UA#ABA; |
SKU:: 6499753

User rating, 4.1 out of 5 stars with 6444 reviews.

Highly rated by customers for:

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QuestionIs this a touch screen?
Asked 4 years ago by Me.
- Answer For this price, a definite no, sorry.
  Answered 4 years ago by rennie
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QuestionWould older versions of Microsoft Word be downloadable on this laptop? I own an older version that I know really well and wonder if it works on this laptop.
Asked 4 years ago by Jenn.
- Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortuantely, there are no older versions available in the store, so your older version will not work.
  Answered 4 years ago by HP Team
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QuestionHello, Is the pretty good for school and can it be used with a Cricut?
Asked 4 years ago by Shawn.
- Answer Yes it is perfect for college, my daughter loves it beacuse it is not heavy to carry to and from classes. And yes it is compatablile with cricut.
  Answered 3 years ago by WendyB
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Questionwill it have photo editing capability?
Asked 4 years ago by wrek.
- Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. There are photo editing apps available in the Windows Store, so you should be able to do at least basic photo editing.
  Answered 4 years ago by HP Team
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QuestionWill the laptop charge off of the USB-C port?
Asked 4 years ago by Haseeb.
- Answer Unfortuantely, no. The USB-C port supports data transfer, but not power delivery.
  Answered 4 years ago by HP Team
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QuestionIs this laptop usable for college classes and a homeschool online curriculum? If I need to change the browser to one better suited for Canvas for the college courses, would I be able to do so?
Asked 4 years ago by Anonymous.
- Answer You will want to look at the developer's site for any software required by the school and make sure it meets the minimum specifications. You will have to take it out of S Mode in order to download most programs and an external storage device to store most data.
  Answered 3 years ago by HP Team
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Questionthe specs says it has a finger print scanner, however when trying to use it for login it state that it couldn't find a compatible fingerprint scanner with windows hellow fingerprint. how can I fix this?
Asked 4 years ago by Nas.
- Answer I've checked the specs on this page, as well as the official HP specs, and I'm not seeing any reference to this computer having a fingerprint reader. In fact, the HP specs specifically say "Fingerprint reader not available"
  Answered 4 years ago by HP Team
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QuestionCan you play Facebook games on this laptop? Like yoworld?
Asked 4 years ago by Alan.
- Answer Yes, you should have no problem playing Facebook games on this laptop.
  Answered 4 years ago by HP Team
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QuestionDoes this laptop have a SD slot? If so can I use a memory card to get more storage?
Asked 4 years ago by Shrimpy.
- Answer Yes. It does. I bought The Western Digital Easy Store external hard drive for storage. It was extremely easy to configure and add to the computer. Basically Plug N Play using the guidance setup that is on the hard drive.
  Answered 4 years ago by STR31
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Questioncan it run quicken
Asked 4 years ago by mere.
- Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortunately, Quicken is not one of the available titles.
  Answered 4 years ago by HP Team
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QuestionI want to run canva and design space on this computer. Are those apps compatible?
Asked 4 years ago by Tt.
- Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Cricut Design Space is in the store and can be downloaded and run. Unfortunately, Canva is not available, so it won't work.
  Answered 4 years ago by HP Team
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QuestionHi, is this software compatible with downloading and installing turbo tax? Also cricut design space? Thank you.
Asked 4 years ago by Specialkay7811.
- Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. And while the Cricut Design Space software is available in the store, Turbo Tax is not.
  Answered 4 years ago by HP Team
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Questiondoes this have MS windows and excel installed
Asked 4 years ago by bobb.
- Answer Thank you for the question. This laptop has Windows 11 in S Mode (a secure version of Windows 11). You can convert to Windows 11 Home for a fuller version of Windows 11 - free and simple. Conversion out of Windows 11 S is not reversible. Microsoft has included a 30-day trial of Microsoft 365 (Word, Excel, etc.) with this laptop. After the trial, you'll have the opportunity to purchase a permanent subscription.
  Answered 2 years ago by HP Team
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QuestionDoes this laptop have good quality for zoom
Asked 4 years ago by Anonymous.
- Answer No
  Answered 4 years ago by PineapplePINK
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QuestionDoes this laptop have excel?
Asked 4 years ago by Tntbo.
- Answer Yes, there is a One year subscription included of Microsoft 365 which includes Word, Excel, and Power Point.
  Answered 4 years ago by HP Team
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QuestionCan this be connected to a dicking station so you'll be able to use dual monitors?
Asked 4 years ago by Docking.
- Answer You could connect this model to a USB docking station.
  Answered 4 years ago by HP Team
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QuestionWould there be any issues with installing Income Tax Return software, such as Jackson Hewitt or H&R Block
Asked 4 years ago by RMatthews.
- Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortunately, neither of those tax packages are available in the Windows Store.
  Answered 4 years ago by HP Team
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QuestionIs this touch screen
Asked 4 years ago by Barb.
- Answer Unfortuantely, it is not a touchscreen.
  Answered 4 years ago by HP Team
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QuestionIs this touch screen
Asked 4 years ago by Barb.
- Answer Unfortunately, it is not a touchscreen
  Answered 4 years ago by HP Team
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QuestionDoes this model come in black or silver or gray?
Asked 4 years ago by Frank.
- Answer Unfortunately, no. Indigo Blue is the only color it comes in.
  Answered 4 years ago by HP Team
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Questions & Answers

HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

Q: QuestionIs this a touch screen?

Q: QuestionWould older versions of Microsoft Word be downloadable on this laptop? I own an older version that I know really well and wonder if it works on this laptop.

Q: QuestionHello, Is the pretty good for school and can it be used with a Cricut?

Q: Questionwill it have photo editing capability?

Q: QuestionWill the laptop charge off of the USB-C port?

Q: QuestionIs this laptop usable for college classes and a homeschool online curriculum? If I need to change the browser to one better suited for Canvas for the college courses, would I be able to do so?

Q: Questionthe specs says it has a finger print scanner, however when trying to use it for login it state that it couldn't find a compatible fingerprint scanner with windows hellow fingerprint. how can I fix this?

Q: QuestionCan you play Facebook games on this laptop? Like yoworld?

Q: QuestionDoes this laptop have a SD slot? If so can I use a memory card to get more storage?

Q: Questioncan it run quicken

Q: QuestionI want to run canva and design space on this computer. Are those apps compatible?

Q: QuestionHi, is this software compatible with downloading and installing turbo tax? Also cricut design space? Thank you.

Q: Questiondoes this have MS windows and excel installed

Q: QuestionDoes this laptop have good quality for zoom

Q: QuestionDoes this laptop have excel?

Q: QuestionCan this be connected to a dicking station so you'll be able to use dual monitors?

Q: QuestionWould there be any issues with installing Income Tax Return software, such as Jackson Hewitt or H&R Block

Q: QuestionIs this touch screen

Q: QuestionIs this touch screen

Q: QuestionDoes this model come in black or silver or gray?

Top Rated

QuestionIs this a touch screen?

QuestionWould older versions of Microsoft Word be downloadable on this laptop? I own an older version that I know really well and wonder if it works on this laptop.

QuestionHello, Is the pretty good for school and can it be used with a Cricut?

Questionwill it have photo editing capability?

QuestionWill the laptop charge off of the USB-C port?

QuestionIs this laptop usable for college classes and a homeschool online curriculum? If I need to change the browser to one better suited for Canvas for the college courses, would I be able to do so?

Questionthe specs says it has a finger print scanner, however when trying to use it for login it state that it couldn't find a compatible fingerprint scanner with windows hellow fingerprint. how can I fix this?

QuestionCan you play Facebook games on this laptop? Like yoworld?

QuestionDoes this laptop have a SD slot? If so can I use a memory card to get more storage?

Questioncan it run quicken

QuestionI want to run canva and design space on this computer. Are those apps compatible?

QuestionHi, is this software compatible with downloading and installing turbo tax? Also cricut design space? Thank you.

Questiondoes this have MS windows and excel installed

QuestionDoes this laptop have good quality for zoom

QuestionDoes this laptop have excel?

QuestionCan this be connected to a dicking station so you'll be able to use dual monitors?

QuestionWould there be any issues with installing Income Tax Return software, such as Jackson Hewitt or H&R Block

QuestionIs this touch screen

QuestionIs this touch screen

QuestionDoes this model come in black or silver or gray?