Questions & Answers

Q: QuestionAre you able to play DVD'S on this?

Asked 7 years ago by Royalazn.

• A:Answer The same as with MacBook Air, MacBook Pro, Microsoft Surface, and so many other slim and light laptops today---no, because the laptops have eliminated the DVD player, it makes the computer too heavy. You can buy an external DVD player that plugs into (and disconnects from) the Chromebook, whenever you want to watch a DVD movie. This is how most laptops work today. Or, you can buy the movies online as digital and they are yours forever, at a cheap price. Your other option is to just buy a big, heavy laptop with the DVD player inside, but then you will be lugging extra pounds with you wherever you go.

  Answered 7 years ago by KimmieA

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Q: QuestionDo I need to buy an antiviral for this chromebook?

Asked 7 years ago by ngchrome.

• A:Answer No need for antivirus software with a ChromeOS computer.

  Answered 7 years ago by HP Team

  
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Q: QuestionIs there a backlit keyboard from another model that will work in this one? I would like to upgrade.

Asked 7 years ago by Francisco.

• A:Answer You cannot put a backlit keyboard in this model.

  Answered 7 years ago by HP Team

  
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Q: QuestionRecently bought a chrome book and it frequently shuts off by itself. I have to then restart it.

Asked 7 years ago by Susan.

• A:Answer take it back there is something wrong with it

  Answered 7 years ago by donnaVerified Purchase

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Q: QuestionCan I charge the laptop with the usb type c ports?

Asked 7 years ago by Jacob4549873e.

• A:Answer Thank you for your question! This chromebook does charge via the USB C ports.

  Answered 7 years ago by HP Team

  
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Q: Questiondoes this have microphone and camera? can it be used for zoom style meetings?

Asked 5 years ago by GNVTC.

• A:Answer This laptop does have a microphone and webcam. You can use it with Zoom.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I use Zoom and Teams with this?

Asked 5 years ago by Queen.

• A:Answer Yes, you can use Zoom and Teams with this Chromebook.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this cromebooks compatible for e learning for my grandson

Asked 5 years ago by Anonymous.

• A:Answer If your grandson needs to be able to access websites like Google Classroom and use Zoom, he can use this Chromebook.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this Chromebook come with a charger?

Asked 5 years ago by MrZiti.

• A:Answer Yes, the charger is included with this Chromebook.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this model have the option to use the keyboard on the touch screen, similar to some other HP laptops, as opposed to using the actual physical keyboard?

Asked 5 years ago by NatashaU.

• A:Answer Yes, you can bring up the on screen keyboard and use it instead of the physical keyboard.

  Answered 5 years ago by HP Team

  
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Q: QuestionRegarding HP 14-CA061DX what is the Auto Update Expiration date for this specific model? It doesn't appear on Auto Update Policy page.

Asked 6 years ago by BC1804.

• A:Answer Google supports Chromebooks for at least 5 years from release date but sometimes longer. Check here regularly for updated info: https://support.google.com/chrome/a/answer/6220366?hl=en You can find information on your models moniker in your Settings>About Chrome OS>Detailed build information.

  Answered 6 years ago by HP Team

  
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Q: QuestionWill my SD card fit in the slot?

Asked 6 years ago by Anonymous.

This question was asked about the related product: 14" Touch-Screen Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - HP Finish In Snow White With A Brushed Pattern

• A:Answer Has a micro SD card slot

  Answered 6 years ago by JonesVerified Purchase

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Q: QuestionCan you install an extra Flash Memory Card or SD Card for more space?

Asked 7 years ago by SDCardExp1.

• A:Answer You can use a microSD or a USB thumb drive, yes. You can also save files and content in Google Drive or OneDrive.

  Answered 7 years ago by HP Team

  
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Q: QuestionWhat is the warranty on this product? Is it worth it to take out the geek squad insurance?

Asked 7 years ago by Margoots.

• A:Answer All HP Products come with a one year limited hardware manufacturer's warranty and 90-day tech support. We often recommend having additional warranty coverage as a "just in case" precaution, and Geek Squad provides excellent service!

  Answered 7 years ago by HP Team

  
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Q: QuestionIt says it is touchscreen, does it flip back all the way to look like a tablet? Can it be flipped at all?

Asked 7 years ago by Emily7623.

• A:Answer No, this model is not allow for rotation and cannot be flipped.

  Answered 7 years ago by HP Team

  
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Q: QuestionAccording to the product description, this uses DDR4 memory. According to the Product Specs, however, this uses LPDDR3 memory. Which is it?

Asked 7 years ago by Gavnone.

• A:Answer It has 4 GB of LPDDR4-2133 SDRAM.

  Answered 7 years ago by HP Team

  
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Q: QuestionIs there a backlit

Asked 7 years ago by aroth50000.

• A:Answer The screen is backlit, the keyboard is not.

  Answered 7 years ago by HP Team

  
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Q: QuestionWhat are the “standard “ programs that Windows run , but Chromebooks does not ? Thanks

Asked 7 years ago by Anonymous.

• A:Answer This is a tough question. Typically any program you would do on a computer at a similar price to the Chromebook there would be an alternative to on this. Typically the issues with the programs come when you need a specific program to complete a task. For instance the Microsoft Office Apps just are not quite the same as the full PC Office 365 suite. Photo editing on Photoshop would not happen, nor would installing any programs you happen to typically use on the computer unless they have an app version of it. Overall, Chromebooks are excellent PCs and there is not much that separates them from the Windows machines.

  Answered 7 years ago by HP Team

  
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Q: QuestionWould this be a good laptop for a assistant teacher for lesson planning using word and other programs and the occasional zoom meeting

Asked 4 years ago by TaylorElizabeth94.

• A:Answer Thank you for the question. Chromebooks are excellent for accessing online content and Zoom meetings. You can access your Microsoft 365 account without downloading the entire program. Due to the limited amount of storage, save documents to the cloud or an SD card.

  Answered 4 years ago by HP Team

  
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