Questions & Answers
- Model:
- 15-fd0123dx
- |
- SKU:
- 12297869
Highly rated by customers for: Overall Performance, Touchscreen, Speed
$399.99$399.99
Save $29.01
The comparable value is Comp. Value: $429.00
Page Showing 101-120 of 128 questions
Q: QuestionWhat does windows 11 home include
Asked by Anonymous.
- A:Answer Thank you for the question. Windows 11 Home is the latest operating system from Microsoft. It includes New UI and Smart features ( A refreshed interface with smart recommendations in File Explorer and the Start Menu), Productivity Tools: Snap Layouts for better multitasking, Live Captions for instant speech transcription, and Windows Studio Effects for enhanced video calls, and Gaming improvements, in addition to Security Enhancements: Windows Hello for biometric login, Secure Boot, and Smart App Control to prevent untrusted apps. It also includes Microsoft Defender, built-in real-time protection against malware, viruses, and other security threats.
Answered by HP Team

Q: Questioncan you increase storage?
Asked by Chugeta.
- A:Answer Thank you for your question about this HP laptop! Yes, you can upgrade the storage on it. Additionally, Best Buy offers HP laptop models that are equipped with more storage.
Answered by HP Team

Q: QuestionDoes this model have a word document system?
Asked by ddbaughan.
- A:Answer I was just told in the store that this computer is in safe mode and software cannot be downloaded onto it. If anyone purchased this computer and found that was not the case, please let me know. Of it you bought it in safe mode and removed safe mode to download software, please let me know how difficult that was.
Answered by Fredsbabe
Q: QuestionWhat is the manufacturer warranty on it?
Asked by Taylor.
- A:Answer Thank you for your question. The 15-fd0123dx Laptop includes a 1-year limited hardware warranty and 90 days of limited technical support for software and initial setup (from date of purchase).
Answered by HP Team
Q: QuestionWill it operate on a plug in mouse and do you have this model in stock and still on sale
Asked by MaryBJ.
- A:Answer Thank you for your question. The 15-fd0123dx laptop is compatible with both wired and wireless mice.
Answered by HP Team

Q: QuestionDoes it have pre installed Microsoft office?
Asked by Cven.
- A:Answer Thank you for your question. No, the 15-fd0123dx laptop does not come with a Microsoft 365 subscription.
Answered by HP Team

Q: QuestionCan the processor be upgraded?
Asked by Blam.
- A:Answer Thank you for your question. No, the 15-fd0123dx laptop does not support processor upgrades. The CPU is soldered directly to the motherboard, meaning it cannot be replaced or upgraded without swapping out the entire system board.
Answered by HP Team

Q: QuestionDoes it come with Microsoft office free for 1 year?
Asked by LatoyaT.
- A:Answer Thank you for your question. No, the 15-fd0123dx laptop does not come with a Microsoft 365 subscription.
Answered by HP Team

Q: QuestionIs it fast to load the screen?
Asked by SybilHill.
- A:Answer Thank you for the question. Yes. The speed at which a page loads is primarily dependent on your internet speed, (not the laptop), background processes that may also be running (including lots of open tabs), and heavy website content (videos, excessive animation). To avoid page loading issues, clear the cache, disable unnecessary extensions, and check the internet speed.
Answered by HP Team

Q: QuestionDoes this computer goes on sale during Memorial day July 4, New years, Black Fri and before Christmas holiday season yearly?
Asked by Mickele.
- A:Answer Thank you for the question. We regret that this forum does not have access to or knowledge of retailers' sale calendars. Please reach out to the store directly to inquire.
Answered by HP Team

Q: Questioncan the ssd be upgraded
Asked by Philip.
- A:Answer Philip, thank you for your question about this HP laptop! Yes, the SSD is user-upgradable.
Answered by HP Team

Q: QuestionDoes it have a backlit keyboard?
Asked by MDS.
- A:Answer Thanks for your question. This model does not have a backlit keyboard.
Answered by HP Team

Q: QuestionIs it 2 in 1?
Asked by Anonymous.
- A:Answer Hello and thank you for asking. The HP 15-fd0123dx touchscreen laptop computer is a traditional clamshell laptop. It is not a 2-in-1, X360, or Flip laptop.
Answered by HP Team

Q: QuestionDoes this HP fold backwards?
Asked by Kitkat.
- A:Answer Does not fold backwards
Answered by JamesH
Q: Questiondoes this laptop support display to an external monitor?
Asked by john.
- A:Answer Laptop does support a external monitor
Answered by JamesH
Q: QuestionDoes it have touch screen
Asked by Lonnie.
- A:Answer Has a touch screen which is really nice
Answered by JamesH
Q: QuestionCan this computer support streaming of platforms such as Netflix, without a lag?
Asked by Computergal.
- A:Answer You can stream Netflix
Answered by JamesH
Q: QuestionCan more RAM be added to it? (i.e. 8 GB to 16 GB?)
Asked by RogerBro.
- A:Answer Yes
Answered by DadaA
Q: QuestionIs there a hard case that can be used for this specific laptop
Asked by Highlyrecommend.
- A:Answer Hard case not included.
Answered by AdrianaT
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