Questions & Answers

Name: HP - 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver
Brand: HP
SKU: 6510528
Price: 152.99 USD
Rating: 4.6 (3072 reviews)

HP - 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver

Model:: 15-dy2702dx; |
SKU:: 6510528

User rating, 4.6 out of 5 stars with 3072 reviews.

Highly rated by customers for:

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Questiondoes it have backlit keyboard
Asked 2 years ago by Athena.
- Answer no it doesnt
  Answered 2 years ago by ElizabethS
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QuestionWhat docking stations are compatible and recommended for this laptop? I am needing to connect at least 2 external monitors.
Asked 2 years ago by JR.
- Answer yes
  Answered 2 years ago by AfzalS
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QuestionHow do I install additional ram.
Asked 2 years ago by Jaybird.
- Answer if your mobo has enough ram slots then you can just install them in easily. as long as the ram sticks are the same
  Answered 1 year ago by PiratedGod
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QuestionCan I upgrade the amount of RAM this computer has? What is the max amount I can put in it?
Asked 2 years ago by David.
- Answer While this computer can be upgraded to 16GB for RAM, it is recommended that a professional perform the upgrade. For further assistance, you can contact HP Support or your local Best Buy Geek Squad.
  Answered 2 years ago by HP Team
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QuestionWhat type of RAM does this take?
Asked 2 years ago by David.
- Answer For RAM this unit is using 8 GB DDR4-3200 MHz RAM. This is also the cap for this model and the highest speed it can handle.
  Answered 2 years ago by HP Team
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Questionput weather app and HP SMART ON START PAGE AND IT WILL NOT OPEN
Asked 2 years ago by POOLIE.
- Answer Apologies for what you're experiencing. Are you using the Smart App on your phone or PC? If it's on a PC, download, install, and run the HP Print and Scan Doctor. If on a smartphone, uninstall the HP Smart App and re-install it. Make sure that your phone and the printer are on the same network. Note that an unstable internet connection can also cause the error. If neither of these cures resolves the issue, please reach out to Support.HP.Com.
  Answered 2 years ago by HP Team
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QuestionCan I charge it with an 45watt ac adapter or wit a 65 watt c charger
Asked 2 years ago by Anonymous.
- Answer This laptop comes with a 45 W Smart AC power adapter.
  Answered 2 years ago by HP Team
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QuestionWhat is warranty on this model?
Asked 2 years ago by Selma.
- Answer 2 years with my total Tech protection
  Answered 2 years ago by zaaka
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QuestionCan I get a 5 year warranty
Asked 2 years ago by Al.
- Answer No
  Answered 2 years ago by zaaka
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QuestionHow good is this laptop for computer science majors? Will it be able to supply me until the end of college? Or is there another cheap recommendation that I can check out?
Asked 2 years ago by Robert.
- Answer If CIS is your major i might look into something more on the high end of the spectrum. Would be okay for beginner programing but would not suffice for codding game systems or anything more complex than a basic application
  Answered 2 years ago by ZachF
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QuestionIf my daughter needs to take this laptop out of S Mode to load Google Chrome for highschool purposes, will she be able to switch back to Microsoft programs if she needs them in college?
Asked 2 years ago by CaroO.
- Answer Thank you for the question. Once you take the laptop out of S Mode (a non-reversible change), you'll have Windows 11 Home and will load the Chrome browser, not the Chrome operating system. She'll still be using a Windows laptop, just with the Chrome browser as default, (change that in settings) and she can still log into her Google account.
  Answered 2 years ago by HP Team
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QuestionWhat does it cost to add word and exel
Asked 2 years ago by Berry.
- Answer About $15 one subscription
  Answered 2 years ago by zaaka
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QuestionCan this be used for gaming?
Asked 2 years ago by Anonymous.
- Answer Yes, it can, as long as you're not trying to play memory or graphics intensive games.
  Answered 2 years ago by HP Team
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Questionwhat does the S mode stand for in Windows 11?
Asked 2 years ago by Allie.
- Answer Windows 11 in S mode is a version of Windows 11 that's streamlined for security and performance while providing a familiar Windows experience. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing.
  Answered 2 years ago by HP Team
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QuestionCan I install a hard drive version of micro soft office (excel) instead of having to use an internet down load version which I hate?
Asked 2 years ago by Brad.
- Answer There is an app version of Microsoft 365 (including Excel) which will come pre-installed on the computer. The software, however, requires a subscription for use which you will be prompted for when you open the app.
  Answered 2 years ago by HP Team
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QuestionBest Buy website says it comes with trend micro security software. When I turned on my laptop it shows it is installed with Mckffe software. Can you clarify please
Asked 2 years ago by Skr.
- Answer This model does come with McAfee installed. When checking out from the Best Buy website, you can select the free six month trial of Trend Micro at the time of checkout under the 'Included' tab.
  Answered 2 years ago by HP Team
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QuestionCan you increase the size of the letters?
Asked 2 years ago by Anonymous.
- Answer Apologies, we are not certain what you are asking. If you are wanting to increase the size of text that appears on the screen, it can be accomplished using Ease of Access settings in Windows 11. If you are referring to the size of the keys in the integrated keyboard, that design cannot be changed. However, you can connect an external keyboard of your choice that may be more comfortable for you.
  Answered 2 years ago by HP Team
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QuestionWhere can I find a charger for this laptop?
Asked 2 years ago by Susie.
- Answer While this product does come with a charger in the box, if you are looking to have an additional charger, you can reach out to HP Support or the Best Buy Geek Squad for help selecting and ordering a suitable replacement. You would want a charger with a 45W AC adapter.
  Answered 2 years ago by HP Team
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QuestionDoes this have the ability to read a cd disk. I have many discs with pictures
Asked 2 years ago by Marilyn.
- Answer It doesn’t have a built in drive, but you can certainly purchase an external drive that connects via USB. You may need to take the device out of S Mode to use an external drive.
  Answered 2 years ago by tyler
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QuestionWould this be good for a 14 year would like to play games also
Asked 2 years ago by Sonshine.
- Answer It would depend on the game that they are trying to play and the settings they would prefer to use with that game. You would want to check the system requirements for the specific software. Updates can change the system requirements and settings they may be able to use. They would be limited with this unit as it lacks a GPU and has an 11th Gen i3.
  Answered 2 years ago by HP Team
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Showing 81-100 of 279 questions

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Questions & Answers

HP - 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver

Q: Questiondoes it have backlit keyboard

Q: QuestionWhat docking stations are compatible and recommended for this laptop? I am needing to connect at least 2 external monitors.

Q: QuestionHow do I install additional ram.

Q: QuestionCan I upgrade the amount of RAM this computer has? What is the max amount I can put in it?

Q: QuestionWhat type of RAM does this take?

Q: Questionput weather app and HP SMART ON START PAGE AND IT WILL NOT OPEN

Q: QuestionCan I charge it with an 45watt ac adapter or wit a 65 watt c charger

Q: QuestionWhat is warranty on this model?

Q: QuestionCan I get a 5 year warranty

Q: QuestionHow good is this laptop for computer science majors? Will it be able to supply me until the end of college? Or is there another cheap recommendation that I can check out?

Q: QuestionIf my daughter needs to take this laptop out of S Mode to load Google Chrome for highschool purposes, will she be able to switch back to Microsoft programs if she needs them in college?

Q: QuestionWhat does it cost to add word and exel

Q: QuestionCan this be used for gaming?

Q: Questionwhat does the S mode stand for in Windows 11?

Q: QuestionCan I install a hard drive version of micro soft office (excel) instead of having to use an internet down load version which I hate?

Q: QuestionBest Buy website says it comes with trend micro security software. When I turned on my laptop it shows it is installed with Mckffe software. Can you clarify please

Q: QuestionCan you increase the size of the letters?

Q: QuestionWhere can I find a charger for this laptop?

Q: QuestionDoes this have the ability to read a cd disk. I have many discs with pictures

Q: QuestionWould this be good for a 14 year would like to play games also

Questiondoes it have backlit keyboard

QuestionWhat docking stations are compatible and recommended for this laptop? I am needing to connect at least 2 external monitors.

QuestionHow do I install additional ram.

QuestionCan I upgrade the amount of RAM this computer has? What is the max amount I can put in it?

QuestionWhat type of RAM does this take?

Questionput weather app and HP SMART ON START PAGE AND IT WILL NOT OPEN

QuestionCan I charge it with an 45watt ac adapter or wit a 65 watt c charger

QuestionWhat is warranty on this model?

QuestionCan I get a 5 year warranty

QuestionHow good is this laptop for computer science majors? Will it be able to supply me until the end of college? Or is there another cheap recommendation that I can check out?

QuestionIf my daughter needs to take this laptop out of S Mode to load Google Chrome for highschool purposes, will she be able to switch back to Microsoft programs if she needs them in college?

QuestionWhat does it cost to add word and exel

QuestionCan this be used for gaming?

Questionwhat does the S mode stand for in Windows 11?

QuestionCan I install a hard drive version of micro soft office (excel) instead of having to use an internet down load version which I hate?

QuestionBest Buy website says it comes with trend micro security software. When I turned on my laptop it shows it is installed with Mckffe software. Can you clarify please

QuestionCan you increase the size of the letters?

QuestionWhere can I find a charger for this laptop?

QuestionDoes this have the ability to read a cd disk. I have many discs with pictures

QuestionWould this be good for a 14 year would like to play games also