A:AnswerWe are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com You can also reach out to the Geek Squad at Best Buy.
A:AnswerWindows 11 Home comes with McAfee and this laptop specifically comes free with Trend Micro Antivirus. I would recommend Trend Micro Antivirus for most people.
A:AnswerHello, this device would work for what you are desiring to do with it. You can add an additional external monitor if you'd like as well. Thank you for being an HP customer!
A:AnswerApologies for what you're experiencing. Find your User Manual here: http://h10032.www1.hp.com/ctg/Manual/c06627899.pdf
If you continue to have problems and you have not disabled the keyboard (you can check in Settings), please reach out to Support.hp.com or call 800-474-6836 to assist.
