Questions & Answers

Q: QuestionI just got this chromebook and I love everything except when I try to use the video. It says the video is on but there is a red light next to the camera and it is black. Any advice out there for getting my video to work?

Asked 5 years ago by MegK.

• A:Answer This HP Chromebook has a webcam privacy switch. To turn off the camera, slide the camera privacy switch toward the display. To turn on the camera, slide the camera privacy switch toward the front of the computer (or towards you).

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the Google AUE date for this 14c model?

Asked 5 years ago by Mike1818.

• A:Answer June 2028

  Answered 5 years ago by morefaves

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Q: QuestionCould someone recommend me a tight fitting sleeve for this laptop? I already have a laptop case for 15.6 inch displays but I'm looking for something that fits this skin tight as extra protection. Anyone find a perfect fit yet?

Asked 6 years ago by Devin.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer I just posted a 5 star review for the Insignia Laptop Briefcase Black NS-NB101-14. Overall, it has approx. 4.9 star reviews. I use it for a 14.9 laptop and it says it has room for the 15.6. It looks like it would fit snuggly and it has a velcro strap to help keep it in place inside. There are 9 pockets and compartments on and inside this bag. It is listed at $24.99 but I was able to get it on sale for $19.99. Check it out and see if this fits your needs.

  Answered 6 years ago by RichardZ

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Q: QuestionDoes this have a stylus pen. If not, what would be a similar hp product

Asked 6 years ago by Mb.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer No, this model does not come with a stylus, nor does it support an active stylus of any kind. You can use a passive stylus that would have the same response as a fingertip.

  Answered 6 years ago by HP Team

  
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Q: QuestionWhat is the maximum size SD card you can add to this to expand on the already loaded memory of 64 gb? . What is expandable to ?

Asked 6 years ago by Sunny.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer I have a 512 GB micro SD running in mine. Works fine.

  Answered 5 years ago by DesertGuy

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Q: QuestionIs the keyboard backlit?

Asked 6 years ago by Olivia.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer Yes, the keyboard on this Chromebook is backlit.

  Answered 6 years ago by HP Team

  
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Q: QuestionI cannot get the camera to work. I've updated the settings but the camera is not detected when I try to connect to a zoom meeting.

Asked 5 years ago by Tammy.

• A:Answer There is a little switch on the left side of the chrome book to turn the camera on and off. Mine was off by default.

  Answered 5 years ago by Spike

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Q: QuestionIs video supported throught the USB-C port? At wat resolution/rate?

Asked 6 years ago by Anonymous.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer With a USB-C dongle that gives you a video port like HDMI or Display Port or even the old VGA, you can drive an external monitor easily. And there are USB-C dock stations that can drive more than one external monitor. The max resolutions depend on the specs of the monitor and the capability of the docking station / dongle adapter. The integrated 620 GPU on the Intel Core-I3 is not a high-end graphics processor for serious gaming, but it can handle video editing and multiple screens just fine.

  Answered 6 years ago by Greygeek

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Q: QuestionDoes this Chromebook have a backlit keyboard?

Asked 6 years ago by Lighthhouse5.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer Yes it does, you adjust it by hitting ALT + a brightness key.

  Answered 6 years ago by NacymexVerified Purchase

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Q: QuestionThis pc have HDMI ?

Asked 6 years ago by Diana.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer The HP x360 14 has what every modern laptop has these days: USB-C ports that can move data at rates over 5Gb/sec. Just as with a MacBook etc. you'll need to get an adapter to provide USB-C to HDMI (or DisplayPort, DVI, or VGA etc.) capability. The adapters start at about $15 on Amazon. I'd recommend that you spend around $35-50 for a USB-C adapter that has at least one additional USB-A port, and the ability to keep charging your Chromebook while using the adapter via power pass-through to the USB-C. These adapters are plug-and-play. USB-C is very flexible and very capable way to configure the ports you need. USB-C docking stations can give you a single-wire hookup to the HP x360 Chromebook for all of your external stuff: mouse, keyboard, monitor, external disc drive etc.

  Answered 6 years ago by GraygeekVerified Purchase

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Q: QuestionIs a stylus pen included with this Chromebook?

Asked 5 years ago by Anonymous.

• A:Answer The stylus pen is not included with this Chromebook. The HP Rechargable USI Pen, 8NN78AA, would be compatible with this Chromebook.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you ad and an external optical device?

Asked 6 years ago by JaniceG7.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer The short answer is yes, but it is a bit more complicated than that. Here is a link that breaks down what can and cannot be accomplished with an external disk drive connected to a Chromebook: https://www.chromebookhq.com/chromebook-dvd-drive/

  Answered 6 years ago by HP Team

  
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Q: QuestionIs the computer good for writting code?

Asked 6 years ago by Natathang.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer I have been coding on Chromebooks for over a year. I use an online IDE like Shiftedit or Codeenvy - among other browser oriented tools

  Answered 6 years ago by runner2009

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Q: QuestionWill I be able to download Google play apps out of the box?

Asked 6 years ago by Frankie.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook - Intel Core i3 - 8GB Memory - 64GB eMMC Flash Memory - White

• A:Answer Absolutely! The Playstore App is there from the start, so any app can be loaded.

  Answered 6 years ago by TomcVerified Purchase

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Q: QuestionCamera won't turn on. All black. I can't zoom- no video, photos- no video, When I record video it just records my voice.

Asked 5 years ago by JAV.

• A:Answer There is a camera switch on the left side. Make sure it is not off.

  Answered 5 years ago by jrock10

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Q: QuestionWhat versions (speeds) of micro SD cards can this computer use?

Asked 5 years ago by Dan.

• A:Answer i was using untill yesterday a sandisk 128gb at like 90MB/s, but upgraded to a sandisk 200gb 100MB/s and both work perfect saving a lot of pictures and designs from Gravit.

  Answered 5 years ago by chamomiami

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Q: QuestionThis model doesn't come in i5 here I was wondering how old of a model this was and if I've narrowed it down to this or this Acer Spin i5 which is more money but not many reviews is HP better than Acer? I know Asus flip good but they don't carry 8 gig one

Asked 5 years ago by Rose4uKY.

• A:Answer This is the newest HP 8G model. And with a sale price of $200 less than the comparable Acer model, I chose this one. When/if they put the Acer Spin 713 on as deep a sale as this was, I'll likely get that one also.

  Answered 5 years ago by morefaves

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Q: QuestionI am about to start my first year of college this upcoming fall. I used a chromebook all throughout high school and loved everything about it. I have a mac but I'm not a big fan. Would this be good for college uses?

Asked 5 years ago by Jess.

• A:Answer Jess, seeing as how your quite familiar with the Chrome ecocosm this new Chromebook should be a great fit for you. It has the new 10th gen. Intel Core i3 and the latest Wifi protocol, Wifi 6-ax. Make sure you purchase model: 14c-CA0053DX.

  Answered 5 years ago by Mike1818

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Q: Questionin the specifications it says it does not have a built-in webcam, but in prior answers it says it does. please clarify. also, does it have an internal built-in hard drive? thanks. lewis

Asked 5 years ago by lewisweinger.

• A:Answer Hey Lewis, this Chromebook does have a built-in webcam. Also, it does have 64GB of built in storage, so you can save documents directly to the Chromebook with no need for any external hard drives.

  Answered 5 years ago by Mando

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