Questions & Answers

Name: HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish
Brand: HP
SKU: 6338817
Price: 779.99 USD
Rating: 4.6 (585 reviews)

HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish

Model:: 17M-CE0013DX; |
SKU:: 6338817

User rating, 4.6 out of 5 stars with 585 reviews.

Highly rated by customers for:

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QuestionHow many nits (a measure of brightness) is the display of this laptop?
Asked 6 years ago by tjk1.
- Answer We do not spec the nits of this model but the display works excellently outdoors.
  Answered 6 years ago by HP Team
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QuestionThunderbolt support? If yes, specs please like which version, max speed & PCIe Lanes, physical ports available thru. Also, does this throttle/limit the max PCIe speeds to less than the max speed possible for the PCIe bus (the OPI throttling setting)?
Asked 6 years ago by djreed09.
- Answer I would recommend reaching out to HP Technical Support for further assistance. To contact HP Technical Support, please go to: http://www.hp.com/contacthp After you fill out the online form, you will receive a Technical Support case number. You will also be able to engage with a Tech Support product specialist either by chat or they will give you a call at your earliest convenience.
  Answered 6 years ago by HP Team
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QuestionWhat is sandblasted anodized finish. Is it metal? Plastic? What does this mean?
Asked 6 years ago by Nia.
- Answer Aluminum. It just means that the finish looks pretty.
  Answered 6 years ago by Timothy
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Questionif i buy this laptop from Bestbuy can I have the 512gb solid state drive upgraded to 1TB at a later date?
Asked 6 years ago by vrcs.
- Answer You can definitely consult with Best Buy's Geek Squad team, or a trusted computer technician, about upgrading the SSD!
  Answered 6 years ago by HP Team
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QuestionDoes the Optane memory really help in the case of SSD storage in a significant way as in the case with HDD? Does it reduce the 512GB SSD or is it in an addition to SSD?
Asked 6 years ago by Sally.
- Answer In the past, SSDs did not get combined with Optane. However, this is a new type of Optane/SSD product which combines BOTH on a single PCIe M.2 card. The 512GB SSD with 32GB Optane is correct.
  Answered 6 years ago by HP Team
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QuestionIn the questions that have already been asked -- there are two answers that are in conflict. With regard to memory expansion -- Is it expandable to 32 GB RAM (16 GB x 2 slots) or 16 GB (8 GB x 2 slots). Please help, thanks!
Asked 6 years ago by AJ.
- Answer It would physically support 2x16GB however the motherboard only supports 16GB maximum (2x8GB).
  Answered 6 years ago by HP Team
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Showing 81-86 of 86 questions

Questions & Answers

HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish

Q: QuestionHow many nits (a measure of brightness) is the display of this laptop?

Q: QuestionThunderbolt support? If yes, specs please like which version, max speed & PCIe Lanes, physical ports available thru. Also, does this throttle/limit the max PCIe speeds to less than the max speed possible for the PCIe bus (the OPI throttling setting)?

Q: QuestionWhat is sandblasted anodized finish. Is it metal? Plastic? What does this mean?

Q: Questionif i buy this laptop from Bestbuy can I have the 512gb solid state drive upgraded to 1TB at a later date?

Q: QuestionDoes the Optane memory really help in the case of SSD storage in a significant way as in the case with HDD? Does it reduce the 512GB SSD or is it in an addition to SSD?

Q: QuestionIn the questions that have already been asked -- there are two answers that are in conflict. With regard to memory expansion -- Is it expandable to 32 GB RAM (16 GB x 2 slots) or 16 GB (8 GB x 2 slots). Please help, thanks!

Top Rated

QuestionHow many nits (a measure of brightness) is the display of this laptop?

QuestionThunderbolt support? If yes, specs please like which version, max speed & PCIe Lanes, physical ports available thru. Also, does this throttle/limit the max PCIe speeds to less than the max speed possible for the PCIe bus (the OPI throttling setting)?

QuestionWhat is sandblasted anodized finish. Is it metal? Plastic? What does this mean?

Questionif i buy this laptop from Bestbuy can I have the 512gb solid state drive upgraded to 1TB at a later date?

QuestionDoes the Optane memory really help in the case of SSD storage in a significant way as in the case with HDD? Does it reduce the 512GB SSD or is it in an addition to SSD?

QuestionIn the questions that have already been asked -- there are two answers that are in conflict. With regard to memory expansion -- Is it expandable to 32 GB RAM (16 GB x 2 slots) or 16 GB (8 GB x 2 slots). Please help, thanks!