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The issue was unable to be resloved by HP customer serice. I worked with support for over 2 hours before they gave up and said they will call back tomorrow to see if resetting the computer worked. It did not work. I will be returning the computer.
Sorry, there was a problem. Please try again later.It's really impossible to tell what's wrong in a forum like this. Your best option is to contact the HP support team so they can troubleshoot it in real time.
Sorry, there was a problem. Please try again later.
