“My hp6055e will not except an hp67xl black. Error code say incompatible ink cartridge.”

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• I had to turn off printer completely then adjust the ink cartridge .

  Answered by Whitted 3 years ago

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• Apologies for what you're experiencing. Are you using Instant Ink or retail cartridges? Or did you stop your Instant Ink subscription and are you still trying to use Instant Ink cartridges? There are a number of scenarios that may be causing an issue. Please reach out to Support.HP.com or call 800-474-6836 for assistance. If it's a problem with Instant Ink cartridges, please call 855-785-2777.

  Answered by HP Team 3 years ago

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