Questions & Answers

Q: QuestionCan I purchase this PC and install a HDD for additional storage without concerns of voiding the manufacturers warranty?

Asked 6 months ago by MrMiller.

Q: Questiondoes windows 11 operating system come on this computer or do I have to buy this extra

Asked 6 months ago by jb.

Q: QuestionWhere can you find the serial number?

Asked 7 months ago by BILLZ.

Q: QuestionWhat is the maximum amount of RAM this model can have? Please note there are 2 Answers from HP that state 32GB and 1 Answer that states 64GB!!! Which is it?

Asked 9 months ago by JD123.

• A:Answer HP's spec sheet says 32GB.

  Answered 9 months ago by PittswedeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I add 2 more TB

Asked 9 months ago by 22dg.

• A:Answer Thanks for your question. You need to replace the installed 1TB drive to add a bigger SSD. Both the M.2 slots are occupied.

  Answered 9 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow large is the C drive?

Asked 9 months ago by Droneguy.

• A:Answer Thank you for the question. The Envy TE01-5364 desktop has a 1TB solid state drive.

  Answered 9 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI see a few different answers. In the future can I expand the memory to 64GB

Asked 9 months ago by BillE.

• A:Answer Bill, thank you for your question about this HP Envy tower! According to the system board specs, it supports up to 32GB of unbuffered DDR4-3200 memory in a 2x32GB configuration.

  Answered 9 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow many bluetooth devices can this handle at once?

Asked 9 months ago by carl.

• A:Answer Thank you for your question. The Envy TE01-5364 can handle up to seven Bluetooth devices simultaneously.

  Answered 9 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use my Windows Pro license on the computer I am decommissioning on this PC to upgrade the Operating system?

Asked 10 months ago by Jardet721.

• A:Answer Hello, thanks for your question about this HP Envy Desktop model TE01-5364. You can use the Windows Pro license on this computer if purchased as a retail license, and not as an OEM license.

  Answered 10 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWould this computer be sufficient for music production?

Asked 10 months ago by Anonymous.

• A:Answer Thanks for your question about this HP Envy Desktop model TE01-5364! As system requirements for software constantly change, we’re unable to answer questions about software compatibility or performance. What’s compatible today may not be in the future, so please check the software manufacturer's website for the most current minimum and recommended requirements.

  Answered 10 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the computer come with windows 11??

Asked 10 months ago by Terrylee.

• A:Answer Thank you for your question! This HP Envy Desktop comes with Windows 11 Home.

  Answered 10 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes it come with a disc drive so you can install things off a disc on to the computer

Asked 10 months ago by mike.

• A:Answer Thank you for your question. No, the TE01-5364 Envy Desktop does not have an optical (disk) drive.

  Answered 10 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy Dell monitor has bult-in speakers; do I need to add anything else in this HP Envy Desktop to get that sound to work?

Asked 10 months ago by JKMpls.

• A:Answer Thank you for your question about this HP Envy Desktop! All you need are computer speakers.

  Answered 10 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat monitor is recommended for this?

Asked 10 months ago by Ames.

• A:Answer Thank you for asking. The answer depends on how you intend to use the monitor. Will you be doing light gaming or engineering/design tasks, that will take advantage of the discrete GPU? Or just general home or business computing? Would you prefer a large screen, a curved screen, and/or one with a higher refresh rate? Please visit your local Best Buy for assistance in recommending a monitor that will be perfect for your needs.

  Answered 10 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere is the 2nd M.2 slot? I purchased this and it only has one NVMe slot, but the specs say there is 2. Also, other answered questions from HP say there are 2? Where?

Asked 11 months ago by Anonymous.

• A:Answer Thank you for your question about this HP Envy Desktop! This is equipped with two M.2 slots: One of those slots is equipped with the m.2 2280 solid-state drive while the other M.2 slot contains the Wi-fi interface. It is also a shorter M.2 slot than the one for the solid-state drive.

  Answered 11 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionPossible to hook up 4 monitors?

Asked 11 months ago by jetmechanic77.

• A:Answer This HP Envy Desktop (Model: TE01-5364) uses an Nvidia GeForce RTX 4060 GPU. According to Nvidia, the Nvidia GeForce RTX 4060 can support up to 4 independent displays at 4K 120Hz using DP(DisplayPort) or HDMI, 2 independent displays at 4K 240Hz, or 8K 60Hz with DSC using DP or HDMI. This desktop has 3 DP and 1 HDMI port for connectivity. Thank you for your question!

  Answered 11 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the base CPU speed?

Asked 11 months ago by CPUspeed.

• A:Answer Thank you for your question. The base CPU clock speed on the TE01-5364 desktop is 3.0 GHz.

  Answered 11 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this computer be updated to 2 TB?

Asked 11 months ago by Anonymous.

• A:Answer Don't know, haven't gotten into it that far. I suspect it may have an empty bay. Check the HP website for specs. You could use an external drive.

  Answered 11 months ago by DavidTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat cables does this come with?

Asked 11 months ago by Gerry.

• A:Answer Power

  Answered 11 months ago by DavidTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)