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Did she try using the HP smart app? When I connected my printer I downloaded the app with my laptop since I am going to be using my laptop to print out work and I was able to connect it easily. She might be able to do it through an HP account as well. She might just have to register her printer onto her account and hopefully be able to connect her laptop to the printer
Sorry, there was a problem. Please try again later.Yes you can use any standard USB printer cable to connect the laptop. Here is an example: https://www.bestbuy.com/site/axis-6-usb-type-a-to-usb-type-b-cable-black/6413167.p?skuId=6413167
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