1-2 of 2 Answers
forget HP Support...waste of time/space/existence unless you either are still under original warranty or buy extended from them...don't. Go to HP.com, create a log-in account; now go to support drop-down menu or look for "Ask The Community". They'll get you fixed up.
Sorry, there was a problem. Please try again later.Hello. We are sorry that you have experienced this issue. We recommend reaching out to HP Support so they can assist you. They have access to more tools to assist you. Here's the link to HP Support: https://support.hp.com/us-en . Click "Contact HP" at the bottom left of the page. Alternatively, you can reach them by phone at 1-800-474-6836.
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