“I started using this computer on the 08-03-2019 and by 08-07-2019 it won’t turn on... what could be the reason for this? I plugged it in to charge and the charging light turn from yellow to white which indicates fully charged...”
1-4 of 4 Answers
Exactly what mine did, I had to return,
Sorry, there was a problem. Please try again later.This is common in many HP lap tops. if the screen goes to sleep and you close the lid. When you open it up it is "locked" into sleep mode. Unplugg the battery for a reset. Also, take off sleep mode. While it will run down your battery atleast you will use it.
Sorry, there was a problem. Please try again later.This is exactly what happened to mine today. I bought this compute less than a year ago on 8/20/19 and today 08/21/20 it quit working. Also my geek squad contract expired too. Weird huh?
Sorry, there was a problem. Please try again later.We are not sure off-hand, either!! Please contact our support team for more assistance (Here's the link for HP Support: https://support.hp.com/us-en/contact-hp . Alternatively, you can reach us by phone at 1-800-474-6836), or visit your local Best Buy's Geek Squad team for more immediate, hands-on help!!
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