“I bought this monitor and the exterior RGB color settings always reset back to default after every time the monitor is turned off. Is there a way to fix this? Either a save button or online support for this product?”
Answer This Question
1-3 of 3 Answers
Windows 10 default installed the Omen control software through windows update when the USB hub was plugged in and it was resetting it on my wife's monitor. You can change the settings in the software instead of the monitor OSD or uninstall the software to fix it. Kinda odd that they don't sync from monitor to software, but at least it was easy to fix.
Sorry, there was a problem. Please try again later.I've been actually having this issue as well. I ended up turning the back one off completely and leaving the bottom one set to "white". I have two of the monitors and one is connected via usb to the computer for the ports and the other is via displayport only. I turn the monitors off each night and other than the annoyance of where the power button is (really HP?), they've been excellent so far. Like I said though I did have that bug but turning off the light on the back fixed it.
Sorry, there was a problem. Please try again later.I would contact HP support at https://support.hp.com or call them at 1-800-HPINVENT.
Sorry, there was a problem. Please try again later.