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Make sure you select PC icon from the main menu of your TV monitor, assuming your HDMI cable is functioning. I had the same problem when I first started using this HP with a new TV/monitor. Good luck!
Sorry, there was a problem. Please try again later.We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com You can also reach out to the Geek Squad at Best Buy.
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