“I just received this product and I can't seem to get the wireless mouse and keyboard to work. Can anyone help?”

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• Thank you for reaching out. Please contact HP Support for troubleshooting assistance.

  Answered by HP Team 4 years ago

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• My suggestion would be contact the geek squad I had the same problem when I purchased mine I had to have the whole thing replaced. It seems that there was a glitch in the Bluetooth programming

  Answered by czev 4 years ago

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• I didn't have any problems. Just make sure your usb receiver is plugged into the proper port

  Answered by Perfect 4 years ago

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