“I recently purchased this desktop and used a DP to DVi cable to connect monitor. Monitor showed no signal, tried a HDMI to HDMI cable same thing. Connected by laptop with HDMI monitor works Is there something I can do or is the GPU bad?”

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• I own the same computer. My hdmi port doesn't work either. I have to use one of the Display ports. Not sure what the deal is with the hdmi. I would take it to bestbuy and have them diagnose the issue. Sorry if this wasn't much help.

  Answered by JaBlevins63 7 years ago

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• I would recommend reaching out to HP Support or the Best Buy Geek Squad for troubleshooting.

  Answered by HP Team 7 years ago

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