“What do I do when the screen is cracked pretty bad? I think my knee went on it because I didn't see it on my bed.”

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• You need to take to Best Buy's Geek Squad (and/or a reputable computer repair shop) to see what they would charge to get a new screen from HP, and install it. If that goes over the price of buying another, then scrap it, or keep it connected to an external monitor or TV with HDMI port to use as a "stationary"/desktop PC only. Just get an HDMI cable from BB ($6 and up depending on length and "quality") You can get 20-inch, or bigger, monitors or TV's from BB for just under $100 and up (or cheaper when on sale, which happens often).

  Answered by ROBB 2 years ago

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• We are sorry to hear that you cracked your laptop screen. We recommend reaching out to the Geek Squad at Best Buy for further assistance.

  Answered by HP Team 3 years ago

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