Questions & Answers

Q: QuestionIs this product new?

Asked 2 years ago by andrew2023.

• A:Answer This will be a new in box item.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this laptop compatible for Telehealth visits using, google meet, zoom, etc. while running the Health Commerce System of NY State.

Asked 2 years ago by ReddBSNRN.

• A:Answer Yes it is I use it all the time

  Answered 11 months ago by AmberP

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Q: QuestionMy battery when fully charged is only lasting for 1.5 hours of regular use. I did the system battery scan and it says the battery is normal. Can I purchase a replacement battery?

Asked 2 years ago by Amy.

Q: QuestionWhat is the video memory on this laptop?

Asked 3 years ago by Sohjaw.

• A:Answer Hello, Sohjaw. Thank you for your question. Based on the product specifications available on the manufacturer's website, this HP Pavilion x360 m Convertible 14m-dw1023dx does not come with a video card, instead, it comes with integrated processor graphics Intel® Iris® Xᵉ Graphics. You can find more technical specifications about this product here: ***https://support.hp.com/us-en/document/c06955330*** Thank you for choosing Intel!

  Answered 3 years ago by Intel team

  
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Q: QuestionDou or quad core

Asked 3 years ago by Havkerjacker.

• A:Answer This Pavilion x360 laptop has a Quad-Core, 11th Generation i5-1135G7 processor.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes the laptop have a cooling fan?

Asked 3 years ago by Anonymous.

• A:Answer yes

  Answered 3 years ago by alpha19Verified Purchase

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Q: QuestionWhat is the most compatible Antivirus protection for this type of PC HP Pavilion x360 that is best with Windows 10 in s mode?

Asked 3 years ago by Question.

• A:Answer Thank you for the question. McAfee Live Safe is a great option for anti-virus and a one month trial is included with this laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I use a stylus with it?

Asked 3 years ago by Kobby.

• A:Answer Yes, you can use a Stylus with the laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionWill this upgrade to Windows 11?

Asked 3 years ago by mmof2grls.

• A:Answer yes

  Answered 3 years ago by alpha19Verified Purchase

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Q: QuestionDoes this have an HDMI port?

Asked 3 years ago by WestCoastGal.

• A:Answer Yes it has HDMI port

  Answered 3 years ago by Vijay

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Q: QuestionIt is posible buy a laptop without an OS?

Asked 3 years ago by MrMusk.

• A:Answer No, they will all come with an OS installed.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes it come with windows 10?

Asked 3 years ago by Bill.

• A:Answer Yes Windows 10 is installed

  Answered 3 years ago by Hambrick

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Q: QuestionDoes "Bing" eventually invade the search engine ?

Asked 4 years ago by Anonymous.

• A:Answer No, we use Google

  Answered 4 years ago by mikeVerified Purchase

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Q: Questionis this computer a solid state?

Asked 4 years ago by Anonymous.

• A:Answer Yes this laptop has 256GB SSD

  Answered 3 years ago by Vijay

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Q: QuestionDoes it convert handwriting to text?

Asked 4 years ago by Handwritingtotext.

• A:Answer Thank you for the question. Yes. Go to Settings > Devices > Pen & Windows Ink > select, “Write directly into text field” and then tap on a new text field to try the experience.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this computer gave a DVD player

Asked 4 years ago by Questions123.

• A:Answer No. Plus it'll stop working within a few months.

  Answered 4 years ago by Hush

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Q: QuestionI am unable to access my hope PC to view files and music, why is that? I bought it thinking I would be able to remote connect but unable to do so. Now I feel I am stuck with limited storage and can only use as tablet when I have an IPAD, help!!

Asked 4 years ago by MSKHAKIM.

• A:Answer It sounds like it's a configuration issue. Your best option would be to contact the HP support team so they can walk you through the procedure.

  Answered 4 years ago by HP Team

  
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Q: QuestionThis laptop has 256 ssd. Can I use external hard drive to expand this capacity? If yes, what can i use?

Asked 4 years ago by diva.

• A:Answer Yes. Any external HD will work with a USB connection.

  Answered 4 years ago by LLBMetalFabVerified Purchase

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Q: QuestionCan i use any other stylus? If yes what type can I use

Asked 4 years ago by Harry123.

• A:Answer Any stylus that supports Windows Ink should work.

  Answered 4 years ago by HP Team

  
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