“What’s the return policy?”

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• Thank you for the question. Unless otherwise stated, the return time window on Best Buy.com is 15 days (60 days for My Best Buy members)If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases from Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales® Outlet, Magnolia® Design Center, Best Buy Education and Best Buy Business. If your purchase at a store is directly with a vendor, then the vendor's return policy applies. You can read more about Best Buy's policy by scrolling to the foot of any page and clicking "returns and exchanges".

  Answered by HP Team 11 months ago

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• There is a link at the bottom of all BB pages for "Returns & Exchanges." Of course, this requires you to actually read it.

  Answered by luislast 10 months ago

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