“I bought this item on Black Friday deal. It showed this item includes HTC - VIVE Deluxe Audio Strap. I received the package today, however, there is no HTC - VIVE Deluxe Audio Strap inside the box.”

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• Mine showed up without it too. I had to call them to get it shipped.

  Answered by Mvaughn 8 years ago

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• I would fully expect that this would be in a separate box. Best Buy was backordered on the headsets when I bought mine so I sourced it from another retailer. My guess is that it will arrive in another shipment.

  Answered by Trankonia 8 years ago

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• I believe that Best Buy was running a promotion during Black Friday to receive the HTC Vive Deluxe Audio Strap with the purchase of the HTC Vive. It will probably ship separate from the actual HTC-Vive. To confirm you may want to contact Best Buy Customer service and they can check you order status. Hope this helps.

  Answered by Tori 8 years ago

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• The strap comes in a separate box. You should see customer service about it.

  Answered by razorw1re 8 years ago

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