Questions & Answers

Q: QuestionDoes the Hydrow Wave Rowing Machine require assembly?

• A:Answer Yes, assembly is required for the Hydrow Wave Rowing Machine.

Q: QuestionIs the Hydrow Rowing Machine noisy?

• A:Answer No, the Hydrow Rowing Machine is designed to be virtually silent thanks to its patented electromagnetic drag mechanism and industrial-grade webbed strap.

Q: QuestionWhat is the maximum user weight recommended for the Hydrow Rowing Machine?

• A:Answer The recommended maximum user weight for this rowing machine is 375 pounds.

Q: QuestionDoes the Hydrow Wave Rowing Machine come with a membership?

• A:Answer A monthly membership is required to access live and on-demand workouts, but it is sold separately.

Q: QuestionWhat type of resistance system does the Hydrow Rowing Machine use?

• A:Answer The Hydrow Rowing Machine uses an electronic resistance system.

Q: QuestionCan I track my rowing distance with the Hydrow Wave?

• A:Answer Yes, the digital display on the Hydrow Wave tracks distance, among other metrics.

Q: QuestionWhat is the maximum user weight recommended for this rowing machine?

• A:Answer The Hydrow Wave Rowing Machine has a recommended maximum user weight of 375 pounds.

Q: QuestionHow many muscle groups does the Hydrow Rowing Machine engage?

• A:Answer The Hydrow Rowing Machine engages 86% of major muscle groups.

Q: QuestionCan I do other workouts besides rowing on the Hydrow?

• A:Answer Yes, you can complement your rowing regimen with yoga, Pilates, strength training, mobility, and stretching workouts.

Q: QuestionWhat type of resistance system does the Hydrow Wave Rowing Machine use?

• A:Answer It utilizes a patented electromagnetic drag technology to mimic the feel of rowing on water.

Q: QuestionDoes the Hydrow Rowing Machine require assembly?

• A:Answer Yes, assembly is required for the Hydrow Rowing Machine.

Q: QuestionHow is the Hydrow Wave Rowing Machine different from the Hydrow?

• A:Answer The Hydrow Wave is lighter and has a 30% smaller footprint than the original Hydrow.

Q: QuestionI dont care about videos. I just want to watch my videos and streaming services while I work out i.e., Netflix, Prime, Hulu etc. Is that possible ? I dont want to pay for a screen work out. Can I hook up to my social media streaming networks ?

Asked 6 years ago by Debjay.

• A:Answer Don't purchase this item unless you are willing to pay a yearly subscription of $500. It is unusable with out the subscription.

  Answered 6 years ago by Garbage

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Q: QuestionI’m very interested in purchasing a Hydrow, but I’m not sure I would utilize the live programs. If I were to cancel the membership 6 months after purchasing the rower, would I still have the pre-recorded experiences to utilize?

Asked 6 years ago by Doreen.

• A:Answer Sadly no- more peloton like.

  Answered 6 years ago by Gbones

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Q: QuestionHow big is the unit when packed. Will I need a pickup truck, or will a hatchback do? Also, how heavy are we talking?

Asked 6 years ago by Anonymous.

• A:Answer You will need a pickup, or a very large SUV. I have an expedition, and it barely fit in my truck. The box is nearly 7 feet long and 2.5 feet wide and 2 feet high. It comes fully assembled, other than the monitor. as far as weight goes, its over 200 pounds.

  Answered 6 years ago by JYoungson

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Q: QuestionIs there a 30 day return period for the Hydro?

Asked 6 years ago by OscarG.

• A:Answer There is a return policy with Best Buy, but you eat the delivery costs and the hassle to pack it up and return yourself if you decide not to keep it. Understand the day you don’t pay to have a membership is the day it no longer works. By then you’re stuck with the product

  Answered 6 years ago by ArmyVet

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Q: QuestionHow long does the free subscription last, & what will be the monthly charge after that?

Asked 5 years ago by Dobs.

• A:Answer Hydrow does not offer a complimentary (free) membership with purchase. Membership to access all of Hydrow's Live Outdoor Reality content is $38/month per household. Membership is a crucial part of the intended experience of Hydrow and subscribing should be considered as part of your Hydrow purchase. You can learn more about Hydrow's Membership at the following link: https://support.hydrow.com/hc/en-us/articles/360022917552-What-is-Included-with-the-Hydrow-Membership-

  Answered 5 years ago by Team Hydrow

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Q: QuestionNone of the pictures show a power cord but the monitor must be powered...where is the cord located and how long is it? Thanks!

Asked 5 years ago by Winston.

• A:Answer The cord is roughly 12 feet long. See picture for plug in location.

  Answered 5 years ago by MarkVerified Purchase

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Q: QuestionDoes the Hydro come with the live interaction Work out @ no additional cost?

Asked 6 years ago by DJ.

• A:Answer No. You get an initial period free and then a charge

  Answered 6 years ago by BriceVerified Purchase

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