Questions & Answers

Q: QuestionCould 4 players be set up in tandem? I have a 4-row vehicle, and I want to set up players in multiple rows.

Asked 5 years ago by Henry87.

• A:Answer Hi, Henry. This Portable DVD Player does not have a function to be paired with other DVDs. Cesar G. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat steps do I need to do to make the same dvd play on both TVs? I have the cord, where do I plug it in and do I need to change the settings on either of the TVs? Thanks!

Asked 5 years ago by Beth.

• A:Answer The screen that has the DVD in it stays playing like normal... The cord should go from a/v out from the DVD side to a/v in to the other side that doesn't have the DVD in it.. Then switch the side without the DVD to a/v in by pressing the source button in the middle under the screen.

  Answered 5 years ago by AceyVerified Purchase

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Q: QuestionDoes the dvd holder be included for the back of seat??

Asked 5 years ago by Danny.

• A:Answer This portable DVD player comes with 2 holders to install them on the back of seat.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhere can I find another charging cord for this? It is too short to plug both of mine in to one car adaptor so I need two separate chargers but I cannot find the charger on the website.

Asked 5 years ago by Madd.

Q: QuestionDo they play Blu-ray DVD

Asked 5 years ago by Anonymous.

• A:Answer No, this device doesn't play Blu-ray discs.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you get replacement remotes. Only one came with system originally and it was broken.

Asked 5 years ago by Danni.

Q: QuestionCan you use a mobile photo to connect to this for YouTube or Netflix?

Asked 5 years ago by ChickenLittle.

• A:Answer Try to connect your external device to the AV input.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questioncan it play Blu-Ray?

Asked 5 years ago by Anonymous.

• A:Answer No, this DVD player cannot play Blu-ray discs.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questioncan it play off my phone?

Asked 5 years ago by Anonymous.

• A:Answer No, this DVD player cannot play DVDs from your phone.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you connect (2) additional monitors for 3rd row viewing. (4) screens total.

Asked 5 years ago by Pablo.

Q: QuestionWhat if my vehicle doesn’t have cigarette lighters in it, how do I charge it for long trips? Is there a portable charging system available?

Asked 5 years ago by Colebear.

• A:Answer You could get a power inverter for your vehicle to connect the DVD player AC power adapter.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionOne of the players is giving me a “no disc” message. The same disc works in other player. How do I correct it ?

Asked 5 years ago by Sam.

• A:Answer You could try to clean the laser lens using a dust cloth with 99% alcohol, then use a dry cloth to wipe the lens before trying to read another disc. If the issue persists, for product support please call 1-877-467-4289 available from 8am to 9pm CT daily.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI see that you show both an AC and a DC power supply. Does this unit come with both power supplies? I would like to use these in a car and would also like to use them at home.

Asked 5 years ago by JackStone.

• A:Answer Yes, this unit comes with both power supplies AC and DC.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIf you plug a headset in does it silence the speakers?

Asked 5 years ago by HK.

• A:Answer Yes, the speakers will be muted when you plug a headset in.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan this item play blu-ray discs

Asked 5 years ago by Mintus.

• A:Answer No, this product cannot play Blu-ray discs.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you use an sd card or a thumb drive

Asked 5 years ago by Lawnandgrassman.

• A:Answer No slot for an sd card or USB port

  Answered 5 years ago by JasonVerified Purchase

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Q: QuestionAm I able to plug in my Nintendo Switch for my kids to play on to mix it up from watching DVD's or do I have to buy a conversion kit?

Asked 5 years ago by GGreen.

• A:Answer This DVD player doesn't have an HDMI input, it has an AV IN.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this play blu ray?

Asked 5 years ago by Anonymous.

• A:Answer No, it does not play blu ray. It is not able to read it so just says no disc.

  Answered 5 years ago by DixieVerified Purchase

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Q: QuestionIs it possible to get a replacement DVD player in case one of the screens messes up?

Asked 5 years ago by Kish.