“What do I do when the sound shuts off occasionally?”
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If you are using it with a computer connect it to a USB outputs
Sorry, there was a problem. Please try again later.Hello, thank you for reaching out to us. We appreciate your question regarding the Insignia 2.0 Bluetooth Lighted Speaker System and the issue of the sound shutting off intermittently. Occasional audio drop‑outs can be caused by several factors such as Bluetooth interference, device distance, or connection stability, but we’d be happy to help troubleshoot further. For dedicated assistance and real‑time support, please contact our Insignia team at insigniasupport@bestbuy.com or by calling 877‑467‑4289. Providing your model number and a brief description of when the issue occurs will help our team guide you more efficiently. Sandhya | Insignia
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