“after connecting everything including our cable connection. the remote for the cable box cannot turn the tv off. it goes to a screen saver. how can I get the cable remote to turn tv off and on. it works fine after i turn on the tv with the tv remote.”
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We live stream so I don't know how to help. You may need to contact your cable provider. Sorry!
Sorry, there was a problem. Please try again later.Hi padude, we appreciate your inquiry! To power on or power off your Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV (Model: NS-24F202NA23) using your cable box remote, first ensure that your cable box remote has the capability to control other devices (such as TVs). Refer to your cable box remote's user manual on how to program it. For more information about this product, you may click this link: https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138. Carlo | Insignia Support
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