“Powers on and can hear Alexa. Will not get off black screen.”

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• If referring to the initial set-up; the systems takes about 10 minutes to a half hour to power on. The red light will go off and the system is online.

  Answered by TEJ6 4 years ago

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• For product support, please visit https://www.insigniaproducts.com/email-us

  Answered by InsigniaCustomerSupport 4 years ago

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